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"Zoom Quit Unexpectedly"

BRUNOPEREIRA
Listener

 

Error: Zoom Quit Unexpectedly

Good evening! I'm having a problem with the usability of ZOOM, even after clearing all data, installation folder and Cache. Starting a new installation in another profile the same error comes back... how can we solve this detail? I'm using Win10 Pro 64bit Thanks Bruno
2 REPLIES 2

RN
Zoom Moderator
Zoom Moderator

Hey @BRUNOPEREIRA, when uninstalling please follow this help article https://support.zoom.us/hc/en-us/articles/201362983-How-to-uninstall-Zoom and to install again just go to https://zoom.us/download 

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Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️

RN
Zoom Moderator
Zoom Moderator

Hey @BRUNOPEREIRA, checking in on my reply and was wondering if the uninstall/reinstall of Zoom helped? Looking forward to your reply!

_______________________________________________________

Leverage cool features and how to's from the Community Center. If my reply helped, don't forget to click the accept as solution button! ⤵️