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Zoom meeting URL link will not open

Marc-AP
Listener

The meeting link URL is embedded into the email and that email is sent via Send grid.

 

The issues is when the link is accessed it will not open to the Zoom app. Some devices will allow you to push and hold the link and then copy the url and paste into the browser and then it will open.

 

We also notice that some email providers have a safe link plugin and sometimes this changes the url in the email thus force it to go thru some sort of filter before launching not allow the zoom app to pick it up.

 

Is there a resolution for this.

 

see video here - LINK

 

 

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