Introducing the new Zoom Community Champion Program where we recognize our most engaged community members for their contributions.

Learn more and join
cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom keeps asking for a code to sign in even though we use the same device and location.

decrotterdam
Listener

Zoom keeps asking for a code to sign in even though we use the same device and location. 

 

It sends this email:

 


Hi ----,
We detected an unusual sign-in from a device or location you don't usually use. If this was you, enter the code below to sign in to Zoom.

 

It's annoying because we share accounts with teachers and they don't all have access to the email address to read the code. What can we do?

1 REPLY 1

anf_id
Listener

Its maybe security from zoom. But when i sign in i dont get security code from email i just get sign in warning email.