Discover new ways to use Zoom solutions to power your modern workforce.
Access expert-led tutorials on Zoom products and features.
Network with other Zoom users, and share your own product and industry insights.
Get documentation on deploying, managing, and using the Zoom platform.
What's New at Zoom? Join our upcoming webinar to get a first-hand look into some of our exciting new product and feature releases.Register Now
For the last several weeks, we have found that something is going wrong well into our zoom meetings. Everything starts out fine and normal. 40 or so minutes in (which is not consistent), the host computer screen suddenly changes, and the host can no longer control the meeting. The screen has white boxes and the control buttons disappear. We scramble to have a co-host screen share or pick up hosting duties, but the external sound comes through the host computer's microphone, and we lose audio, or we can't end the meeting. The co-host cannot become host, and while the host computer is not frozen, it is functionally frozen. We have also lost meeting recordings in this process. We have had this happen with more than one computer as host, so we are confident that it is not a computer issue. We have made setting adjustments as have been suggested to us, and have updated the zoom version and had it still happen anyway. Help? Anyone?
I have experienced exactly the same issue for the last two weeks, since I enabled Live Transcription (at the request of two students). I worried the issue was my computer, but now it seems that's not the case. How do we resolve it?
We have been having the same problem for several weeks.
I am having the same issue in both Webinar and Meeting - usually in meetings with more than 25 people. But not always. Sometimes everything is fine, sometimes everything disappears and I lose all buttons and functions. I host public business meetings and it is major disruption when it happens. Any help, Zoom staff?