I cannot add/change my virtual background because Zoom crashes when the open file dialog box appears. The cursor will spin for a minute, then zoom will crash. Any troubleshooting ideas would be welcome. I have already uninstalled using the clean uninstaller tool, and then reinstalled. The problem persists and occurs on Zoom only.
This is what it looks like just before crashing. The dialog appears, the cursor changes to the "waiting cursor", you cannot interact with the screen, then it crashes. It's not intermittent - it's every single time.
**** UPDATE: 2022-01-25 *****
I just updated to Version 5.9.3 (3169) and the issue is resolved.