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Zoom 5.17.0 and iOS 17.1.0 loss of Original Sound

BlaneAR
Listener

I am hoping that someone else with an Apple IPad has figured out to get ‘Orginal Sound’ back as choice the more menu.

because zoom tech support is giving me IBM (windows) solutions 

2 ACCEPTED SOLUTIONS

I did not the setting icon where he described but the screen shot that he referred posted made me think. 
So after Login out of my zoom. My screen looked similar to his screen shot.

the says”Welcome. Get started with your account with the options: 

Join Meeting 

Sign up

Sign in

Before signing in make use of the settings icon

when given the settings that you modify choose - Meeting Settings then turn on “Use Ori

 

View solution in original post

3 REPLIES 3

CarlaA
Zoom Moderator
Zoom Moderator

Hi @BlaneAR!

 

It looks like there is a similar discussion and answer here: Enable Original Sound has disappeared 

Please like the post if you found it helpful and mark this answer as an accepted solution so that others may quickly find the post as well. Thank you!


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

I did not the setting icon where he described but the screen shot that he referred posted made me think. 
So after Login out of my zoom. My screen looked similar to his screen shot.

the says”Welcome. Get started with your account with the options: 

Join Meeting 

Sign up

Sign in

Before signing in make use of the settings icon

when given the settings that you modify choose - Meeting Settings then turn on “Use Ori