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Sound loss when playing flute

kellahui
Listener

I take flute lesson over Zoom.  When talking, it is fine, but when I am playing the flute, my teacher hears no sound on his end.   I have checked the Professional Audio.  I even tested it with other external devices.  It works outside of Zoom, but not in Zoom.  I thought Zoom is filtering out the flute sound as noises and tried to suppress different levels of the background sound and nothing worked.   I am on a HP ENVY All-in-One Desktop with a HP-ENVY USB Webcam.  Windows 11.

2 REPLIES 2

Bri
Zoom Moderator
Zoom Moderator

Hi @kellahui ! Have you tried selecting the Original Sound for Musicians option in your audio settings? 

 

https://support.zoom.us/hc/en-us/articles/360046244692-Configuring-professional-audio-settings-for-Z...

kellahui
Listener

Hi Bri.  Yes, that is the option my teacher requires.  It works fine on my laptop but not my desktop.  However, the flute sound is audible in Google Meet.  I believe it has to do with the way Zoom filters out background noise.