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Serious Issues with Zoom Meeting Codes

NShevchenko
Listener

Hello to all,

 

Maybe you know the problem - and ideally the solution for it.

 

Unfortunately, I have been having serious problems with my Zoom meetings for weeks. My meeting password keeps changing, and the clients who used to receive an invitation with the zoom link cannot dial in at the time of the meeting. They get a message that the password is wrong.

 

The links are generated via Outlook or Calendly. The problem occurs in both cases.

As a solution, I came up with the idea of switching off the meeting identification code completely via Zoom settings. Unfortunately, the settings change by themselves and the password is reactivated. I often experience this shortly before the meeting, or - even worse - during it, when clients try unsuccessfully to log in.

 

I have been working with Zoom for 3 years, and it has worked smoothly so far. I can't understand what has changed in the last three weeks that I now get such problems.

 

Perhaps you can recommend a good IT specialist to help me solve this problem in the long term?

 

Thanks in advance!


Nataliya

1 REPLY 1

ArvinG
Attendee | Zoom Employee
Attendee | Zoom Employee
Instead of dialing in (I’m assuming that participants arew used to manually entering the meeting id + passcode) why not use the “Embed passcode in meeting link for one-click join”? Anyone would just need to click the link to join without entering the passcode (Regardless if the meeting is pass code enabled).
 
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