Showing results for 
Search instead for 
Did you mean: 

Recording Setting


"I need help, I'm having issues with the recording settings in my paid account for 100 people. It's giving me videos in a resolution of 1280 × 720, but I used to be able to record in full HD. I  try following the instructions but don't see that in my settings.   Follow the below instructions to enable Group HD in 1080p:
Access Zoom via the web portal.
Click Settings in the navigation bar on the left of the screen.
Click on the Meetings tab.
Navigate to the In Meeting (Advanced) section.
Click on Group HD video to enable HD.
Select the Full HD (1080p) option.
Click Save.                                                                                                                                                                                                Could some one guide me?