Recorded Video Flashing Green

[AC4343]

I am trying to watch a recorded lecture from my instructors, but when I view the video on my laptop, the screen is flashing green and the audio is fine. If I view the video on my phone, it works just fine, however, I prefer to watch the video on my computer. Is there a way to fix this from my end rather than having to go to IT? I should note that I can't watch the videos on the web app, it comes to me as a link that I can only view from the browser.