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Random noises from _muted_ participants

nicdoye
Listener

I'm often in a team meeting with a dozen participants. Normally after each person speaks, they go on mute. However, there appears to be a bug that is triggered by going on mute, that random blips occur, which sound like repeated audio frames from the next person to speak, until the previous person unmutes and re-mutes.

 

We're all on Mac (except one user) and are normally pretty up-to-date (centrally managed, currently all on 5.17.5 (29101) but it's been going on for ages).

 

I've not been able to find out if this is a known bug or not, as searching for this issue comes up with a lot of random unrelated problems.

2 REPLIES 2

Jason_K
Listener

nicdoye, check to see if it is related to the Audio Watermark function.

https://support.zoom.com/hc/en/search?id=search#q=audio%20watermark&t=All&sort=relevancy

 

I'll have to check with our admins to see if that's enabled.

It looks like it's always the same two users (at the moment) who, when they go on mute, trigger the spurious sounds.