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Not seeing participants

Michele2
Listener

‎2023-01-29 12:40 PM - last edited on ‎2023-06-30 09:36 AM by Zoom Moderator

When joining a meeting I can see main person running it and a small box with me in it.  I can see number of participants.  I can push to make box on right with names of participants but cannot see them.  I have been told to push top right box.  There is no box.  I  have done a test zoom and all of my video is working and I can see my self. When a participant is speaking I can see them.  Any suggestions?

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