No zoom audio output from chromebooks

[daleb]

I have installed the Zoom PWA on three different chromebooks and there is no audio output using zoom on any of them. The discontinued app used to work fine. Unfortunately this app is completely useless to me.

[Jameswalter]

Step 1: Restart the Chromebook.
Step 2: Reset your Settings. Open Chrome. 
Step 3: Remove your Profile.
Step 4: Uninstall Apps and Extensions.
Step 5: Audio. 
Step 6: Check your WiFI.

Regards,
John

[daleb]

Well, thanks for the reply. Not sure what these instructions mean. It sounds like you're suggesting resetting or removing just about everything on my Chromebook. In particular, what does #5 mean? Audio isn't a verb,

[sachinzoom]

Hello,

Hope you have tried the Audio Settings already:

https://support.zoom.us/hc/en-us/articles/4568819394573

Have you tried using Zoom PWA in incognito mode. Some users have found success doing that. Can you try that if above does not work.

https://community.zoom.com/t5/Meetings/No-audio-on-Zoom-for-Chrome-PWA/m-p/67735

[daleb]

Thanks for the response. Yes I've tried the audio settings. The only option is to change which speaker, but since I only have the internal speakers, there is nothing to change. I'm not sure how to use incognito mode when using thís app. Maybe I don't understand something, The process I've used is to open the pwa, navigate to my contacts, select one and choose to meet, I think I get a launch meeting popup, the meeting pops up, video is ok, they can hear me but I can't hear them. Where does incognito come in?