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Name Tags in Webinars

SES_1532
Listener

Hi all, just wondering if any of you can help.

 

We are hosting a webinar tonight, with myself and colleague hosting, 10 panellists and an audience. I have done a practice run earlier and have set name tags and backgrounds up. Although I can see name tags, my co-host can't. The two test panellists could see the tags, but the audience couldn't.

 

Any ideas on this one? It's a bit of a strange one.

 

TIA

2 REPLIES 2

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Usually, this setting is the culprit:

Ray_Harwood_0-1652799355257.png

Have the folks who do not see the names check the Always display participant names on their video box, and see if that changes their view.


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !

SES_1532
Listener

Many thanks for your reply Ray.

 

There was a whole new kettle of fish to deal with during the webinar, where some participants, although panelists, weren't being classed as panelists, so I haven't got round to working it out yet as I now have to figure that one out!