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My zoom will stop responding after meeting 8 hours

Max_Cheng
Listener

When I play game and use zoom meeting simultaneously, My zoom will occur no responding or show error message "zoom quit unexpectedly", 

 

My computer is Windows, not a mac. My drivers are all updated.
Anyone know what the issue may be?

 

zoom version: 5.16.10 

OS : Win11 SV3 22631.2428

2 REPLIES 2

Max_Cheng
Listener

Hi Zoom,

    When I was running the 3D games and meeting at the same time, the Zoom will show "Zoom quit unexpectedly" or hang in a half to 2 hours, Could you please help to give me some suggestions?

Jack1219
Listener

I also encountered the same problem when using ZOOM while playing games. Is this normal? Or can Zoom help provide advice or solve it ?  Thank you~