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I recorded a class today at 11:30am, and 4.5 hours later it is STILL "processing." I recorded another class at 12:30pm, and I received that recording right away. Please help.
Yep. Here, too. First time ever, and I've been using this platform since long before Covid. I suspect it's an issue on their end. Maybe the end of summer term for a lot of places, so their servers are a bit overwhelmed?
A response from Zoom support (I think? Someone named Will responded to the first entry in the thread) stated that it could take up to 72 hours before the recording is available! I've never had to wait that long, but you may be right about servers being overwhelmed.
Look under recordings. If it is not there, either complete or with the word "processing" beside it, it most likely did not record. Mine always says "recording in progress" when I start my meeting.
Morning I have recorded 4 classes yesterday. One of the recordings are done but the other three are still processing after 24 hours. What can I do? I need to upload these lessons for students and can not do this. please I need urgent support
I had a recording that took 36 hours. I recorded Thursday evening and it was finally done this morning. I think there must be high volume times that cause some to take longer. I know it is frustrating. I had students waiting too. Hope it processes soon for you.