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When I try it says "to share your computer audio, please install the zoom audio device".
I'm on a mac. I have enabled screen recording for zoom in my system preferences. At a total loss here, please help
Hi @dangordon @prodjay @jeannepr @jmanderson it's been some time. If you have not yet, first suggest updating your Zoom client to the latest version. you can go to https://support.zoom.us/hc/en-us/articles/201362233 for more information on updating your Zoom client.
Secondly, the installation of the Zoom audio device is usually prompt when you first download Zoom. Suggest uninstalling Zoom, rebooting your computer, and reinstalling Zoom from https://zoom.us/download. When prompted to install the 'Zoom audio device' to do so. It's required if you want to share sound; otherwise, it's not needed. You will need to enter your Admin Computer credentials when prompt.