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How to increase video resolution in cloud recording?

david3
Listener

How to increase video resolution in cloud recording, just for one meeting? I don't need high resolution for other meetings. The current resolution is 640x360 for the Speaker View MP4 file. How do I get 1280x720 or better for Speaker View?

2 REPLIES 2

Humashankar
Participant

How to enable or disable the Meeting HD video setting


Note: HD video uses a higher amount of CPU and bandwidth (~2Mbps up/down). If you are experiencing network or CPU performance issues, you may want to disable use of HD video.

Account

To enable or disable HD video for meetings for all users in the account:

 

Sign in to the Zoom web portal as an admin with the privilege to edit account settings.


In the navigation menu, click Account Management then Account Settings.
Click the Meeting tab.


Under In Meeting (Advanced), click the Meeting-HD Video Quality toggle to enable or disable it.


If a verification dialog appears, click Enable or Disable to verify the change.

If applicable for your account, select Standard HD (720p) or Full HD (1080p), then click Save.


(Optional) To prevent all users in the account from changing this setting, click the lock icon , and then click Lock to confirm the setting.

 

Group
To enable or disable HD video for meetings for a group of users:

Sign in to the Zoom web portal as an admin with the privilege to edit groups.
In the navigation menu, click User Management then Groups.
Click the applicable group name from the list.
Click the Meeting tab.
Under In Meeting (Advanced), click the Meeting-HD Video Quality toggle to enable or disable it.
If a verification dialog appears, click Enable or Disable to verify the change.
Note: If the option is grayed out, it has been locked at the account level and needs to be changed at that level.
If applicable for your account, select Standard HD (720p) or Full HD (1080p), then click Save.
(Optional) To prevent all users in the group from changing this setting, click the lock icon , and then click Lock to confirm the setting.

 


Hope this helps - Happy to help further !!

 


Thank you very much and have a fantastic day!

Warm regards

Huma

Humashankar
Participant

Prerequisites for HD video for meetings
Standard HD (720p)
Pro, Business, Education, or Enterprise account
Full-screen meeting window on Zoom desktop client
Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
Zoom mobile app for Android or iOS: Global minimum version or higher

 

Full HD (1080p)
Business, Education, or Enterprise account
Setting must be enabled by Zoom Support
i7 Quad Core (physical core) CPU or higher
Zoom desktop client for Windows or macOS: Global minimum version or higher

Huma