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HELP I can't get zoom to install on my macbook


My zoom wouldnt open so i uninstalled it, and tried to reinstall it and it wont reinstall and I've missed work meetings all week because zoom doesnt offer customer service with a pro plan. 


Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @kathydesmond.

Zoom Support availability varies by the type of account you have.


For Pro accounts, increased access to Support depends on your monthly subscription totals - and this is a new thing, so I'm not exactly sure how that "subscription total" is calculated.  See this page - scroll down about a third of the screen, and if you're the account owner/admin, click the Owner/Admin tab:


If you'd like me to help, provide some details of what you've tried, and what indications you're getting.  I'm not a "Mac person", but I have a Mac Mini running Monterey 12.6 - I might be able to provide some guidance.


Note that you can launch Zoom in a web browser as well, as a workaround until you can get Zoom installed.

Ray - / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !