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Guests Unable to log in from Indonesia

zumurudi
Listener

My teachers from Indonesia can not log in. We are an Australian-based institution. I have unblocked the regions so that they can log in, but they are still unable. 

I am using Windows.

Zoom version :

July 24, 2023 version 5.15.5 (19404)

1 REPLY 1

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Welcome to the Zoom Community, @zumurudi.

 

The calling plan available by default is documented in this Zoom Support article:

https://zoom.us/zoomconference

 

The middle column is International (direct-dial) Numbers, and the right-side column is Tollfree Numbers.

Ray_Harwood_1-1691390871456.png

 

Normally audio is easily obtained via the computer/internet, without resorting to telephone services.  Before pursuing a costly telephone plan to add these, I'd suggest verifying whether or not they can participate fully via an internet connection only.


Ray - GoodClix.com / aka "Old Desert Lizard"
Please mark this post Accepted if it helped you !