Filters staying on

[robshimer]

Months ago, I played with the video filters on day. One meeting I used cartoonish eyebrows.  I thought I turned them off. I pressed the button for "None" on the video filter menu.  It is still there. Who to fixed. 

[Humashankar]

Hi @robshimer  

Would like to give a try with the below navigation to get this sorted:

Add fun elements to your video meetings by uploading custom video filters to display your company's pride or branding. With the custom filters feature, account owners and admins can upload custom frame or foreground stickers for users on their account to use.

Users can select these filters in the Zoom desktop client or Zoom mobile app.

This article covers:

• How to add a custom filter
• How to edit a custom filter
• How to delete a custom filter
• How to view custom filter properties

Prerequisites for managing custom filters

• Free-with-credit-card account or higher
• Account owner or admin privileges
• Zoom desktop client for Windows, macOS, or Linux: Global minimum version or higher
• Zoom mobile app for Android or iOS: Global minimum version or higher
• Video filters enabled
• Image requirements
  • Custom-made image
  • PNG or JPG 
  • Up to 1 MB in size

Hope this helps - Happy to help further !!

Thank you very much and have a fantastic day!

Warm regards

[Humashankar]

How to delete a custom filter
Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
In the navigation menu, click Account Management then Account Settings.
Click the Meeting tab.
Under In Meeting (Advanced), locate the Video filters setting and select the filter that you want to delete.
In the bottom-left corner, click Delete This Filter.
In the verification dialog, click Delete to confirm that you want to delete the filter.
The filter will be removed from users' devices.