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Error message when trying to record a Clip

jenwbrewster
Listener

I continue to receive an error message when trying to record a clip. It says "Please log in first to start recording a Clip. (Error Code: 206) but I am logged in. Is anyone else receiving this?

 

 

4 REPLIES 4

VGA
Listener

I have the same issue.  Did you find a solution?  Please help.

Frank_TB
Community Champion | Customer
Community Champion | Customer

Hello,

 

Are you meeting the Zoom Clips requirements? 

Prerequisites for enabling and using Zoom Clips

  • Basic, Legacy Enterprise, Zoom One Pro and higher, Zoom Meeting EDU, Zoom One Education, Healthcare new and Online BAA
    Note: Not available to Zoom United, EDU K to 12, and Healthcare Old BAA
  • Zoom desktop client for Windows and macOS: version 5.15.5 or higher


https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057723 

 

Regards

If my reply helped, don't forget to click the accept as solution button!

 

VGA
Listener

Thank you for your reply.  I have the Zoom Pro plan.

 

samphilpot
Listener

I had this issue and you need to be logged in in to the desktop app as well as the web version for it to open.