Education account linked to my organization account

[Micahel]

Hello,

I signed up for the organizational zoom plan. Currently, I have some questions about linking education accounts to my organization.

1: Some education accounts have had the 40-minute limit removed. I wonder if linked to my account will those educational accounts still have this 40-minute limit removed? If not, can you explain more clearly the reason for this reset?

2: If the education accounts associated with me have been removed from the unlimited meeting room, is there any way for me to request the removal of the 40 minute limit for education accounts in my organization?

[CarlaA]

Hi @Micahel, Welcome to the Zoom Community! 

I see that your discussion has not yet received a reply from the community, so I wanted to check in! 

I am very happy that you were able to reach out to our support team and they were able to assist you. For account-specific questions such as this one, reaching out to our team of experts is the way to go. 

We can't wait to see how else you contribute to the community. 

Zoom Moderator
-CA