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Cannot renew account with domain company email

anhlucky2
Listener

Hi everyone, i am using 3 account Zoom Pro with 3 email domain company, as: *********** , bbb@aegm, ccc@aegm

And 1/7/2022 need to renew these account. But today when i ask to renew, they said : Not only Gmail can register license, email domain can not ?????

Is it true or i listen mistake ?? 

Please help me !!!

1 REPLY 1

crchan123
Zoom Moderator
Zoom Moderator

Hi @anhlucky2! If you are still experiencing this issue, I would suggest that you reach out to Zoom support here: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support