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Breakout room

CPS
Listener

Why breakout rooms icon on screen is not showing to opt when I am entering the zoom by third party app

8 REPLIES 8

Dan_ZoomSE
Community Champion

Hello @CPS ,

 

What third party app are you using?

 

 

hey Dan

actually  i am joining the zoom meeting scheduled over a third party plateform and i am joining it by an app  named

'reso vns"

 

CPS
Listener

actually  i am joining the zoom meeting scheduled over a third party plateform and i am joining it by an app  named

'reso vns"

Dan_ZoomSE
Community Champion

 

Please review the prerequisites for participating in Breakout Rooms below:

Screen Shot 2022-01-19 at 10.31.19 AM.png

https://support.zoom.us/hc/en-us/articles/115005769646-Participating-in-breakout-rooms

 

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!

 

No dan, but thanks for reply

actually there is no icon on my screen to select the room, my app developer has also no idea why this is not showing, 

Dan , i am feeling that i could not explain you am i?

hey dan this is what showing

Dan_ZoomSE
Community Champion

Because you are not joining using our desktop or mobile client you are not able to participate int he Breakout Rooms...  per our support document I shared above,  you must meet the prerequisites listed in order to participate.

 

The third part app you are joining from is NOT supported for Breakout Rooms.

 

If this has answered your question, please click the Accept as Solution button below so that others in the Community may benefit as well.

Thanks!