Now LIVE! Check out the NEW Zoom Feature Request space to browse, vote, or create an idea to enhance your Zoom experience.
Explore NowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2023-08-09 01:46 PM
Hello,
As I share my screen, I notice black boxes appears from the floating toolbar or other options I may use while sharing. The black boxes appear directly in the middle of the screen blocking content on the screen and a HUGE distraction to meeting participants. This happens every time I share my screen or others share their screen.
2023-08-09 02:22 PM
Having the same issue, zoom could not give me an answer
2023-09-27 01:41 PM
I think I have the same problem. I can share screen but when I interact (move my mouse) within any interface there is a lag that shows a smaller black box sometimes as my mouse reached an interactive interface area or the whole shared screen goes black when I click. A few seconds later the black clears and looks good. As I am Now typing in this box the screen is all black. When I click outside the text box my shared screen comes back.
This is happening in my browser, my finder when I launch an application and any open application I try, both sharing desktop or application. The worst part is it worked just fine yesterday and last week.
2024-01-03 01:16 PM
I have the same problem. When I share either my screen or a specific application, the annotation bar or any other window, tab, etc that is on the screen, shows as a black box to viewers & will not go away. Very distracting. what is the fix for this?
2024-01-03 01:30 PM
I had a problem. I was a good boy and updated zoom. It seemed OK until I shared screen. I could share screen but when I interact (move my mouse) within any interface there is a lag that shows a small black box sometimes as my mouse reached an interactive interface area or the whole shared screen goes black for the students when I click anything. A few seconds later the black clears and looks good. I tried typing in a text box for help, the screen went all black. When I click outside the text box my shared screen comes back.
This was happening in Photoshop, my browser and any application I tried to interact with, both sharing desktop or application every zoom setting I could find that may effect sharing. The worst part is it worked just fine last week pam and I checked.
Do you think “Screen capture” would affect screen sharing? I did not. But it does. It seems like one of those bad jokes from IT.
I hope you don’t get trapped like I did. Here is my "screen capture" that I’m sharing.
This fixed it! It's still good 1-3-24, no problems.
John Moyer
Graphic Technologies
2024-01-03 01:51 PM
Thanks for the tip!
2024-01-15 05:43 AM
Hi! I just spent quite some time figuring out the same, just to find your post later. I had the problem after making zoom run on my video card instead of the CPU (as I share my screen all day long, I thought that would be better)
BUT, the best option I found is to set "Screen capture mode" to "Secure share with window filtering". It works EVEN when you have "optimize for video sharing" on!