Multiple users have come up to us and reported broadcasting a black screen during screen sharing. This is on devices with only an integrated graphics processor, so the solution from the help section does not seem to apply.
Is this that you users are seeing a black screen when you are Screen Sharing, or other users see a black screen when your users are Screen Sharing?
Is this when Sharing a whole screen, or a specific application window?
Are these Windows or Mac computers - and is everyone on the latest version of Zoom?