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Is this that you users are seeing a black screen when you are Screen Sharing, or other users see a black screen when your users are Screen Sharing?
Is this when Sharing a whole screen, or a specific application window?
Are these Windows or Mac computers - and is everyone on the latest version of Zoom?
I have the latest version of Zoom, Windows 10. I often get a black screen when the teacher shares his screen. Zoom HELP has a fix for Windows users but only if your computer uses NVIDIA graphics-- you change some settings and restart. My computer is an ASUS with Intel graphics. Intel HELP suggests updating the current driver or downloading a more generic driver from Intel. Not sure I can handle that without specific instructions for my computer. I may try it if I don't find any other suggestions here.