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Cant Sign In/ Accidentally clicked educator account

eyydan
Listener

Hi! I accidentally clicked educator account while trying to sign in with my gmail. Zoom now prompts me to fill up information making me unable to sign in. Is there any way to disable this so I can just have a regular Zoom account again? I am currently using a different email to post this.

I saw another post about this and they had a ticket number set up for support to contact them. Thank you for your assistance and hope this problem could be resolved soon.

2 REPLIES 2

Bri
Zoom Moderator
Zoom Moderator

Hi @eyydan! I will get a support ticket created for you. Please be on the lookout for an update via email.

porkchops
Listener

Hi! Did your issue get resolved? The same happened to me, and I'm worrying 'cause I need to use my school account for our classes.