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Hello! We are using Zoom Rooms with Neat devices in our offices and we are missing one option in our setup.We want to unhide non-video participants of meetings by default - is it somehow possible? We know that in the meeting we can do it manually, but we did not find a way how to set up for every planned meeting. Thank you for all answers,D.

当社はZoom Workplace Enterprise版を利用しておりますが、今年度はAI Companionの機能アプリ上部にあるキラキラマークを多用しようとなっています。スマホでも活用しやすくこれさえ導入したら日本のAI導入が遅い問題を一気に変革できるなと思いながらも、まずは活用を頑張っていきたいと思っています。さて、AIC2.0は各機能（チャットや電話やドキュメントなど）立ち上げたまま右側ウィンドウに表示できますが、その方が、よりそのアプリ内の詳細な質問ができるのでしょうか。あるいは、その並べた表示上の紐づきや関係性はなく、チャットについて教えてなどとプロンプトを入力していけば適切な回答を得られるのでしょうか。どなたか教えてくださいませ 

I’m planning to conduct a pre-recorded webinar with a Live QnA session at the end, I had a few questions if someone could clarify:1. As a host, do I have the liberty to start the pre-recorded webinar at my will? I want to ensure that I start the webinar only when I have an 'X' number of people in. Is that possible?2. Can I conduct live Q&A and Polls during the pre-recorded webinars? If so, would the ultimate recording of the webinar have the Q&A and Poll data with it?3. I want to embed the Zoom webinar landing page on my website. Is it possible to embed the landing page on my website?Thanks for your help! 🙏

When I use the whiteboard to train japanese hiragana characters, I can't paint slow. When I stay on the left mouse button for too long, my painted character is transformed into a shape, e.g. a square or a circle. I already disabled all shapes and I am under the impression that the normal pencil shouldn't do autoforms, as there is a separate tool "intelligent drawing". How/where do I disable this behaviour or is there a better tool to draw letters?

My meeting participants are not receiving invites nor are invites found in SPAM.  I am literally having to copy the invitation and send it to participants. Help!

Hi I'm looking for a way that I can do a bulk download of all recordings from my Zoom Events Hub. I'm navigating around the Video Management section and cant seem to find an export option.  Appreciate some assistance here 🙂 ThanksKristin

After update version 5.17.0 (27246)My video now has a blue tint. I'm using an iMac, (AMD Radeon Pro 5500 XT 8 GB - 3.6 GHz 10-Core Intel Core i9 and 14.1.2 (23B92)) with  Canon M50 with a Blackmagic ATEM Mini Pro... When I use built in camera it seems fine.. I can't seem to isolate where the issue is. I do know it stated after update to 5.17.

I'm using a Zoom Pro account, and although I can enable and use the other AI Companion tools, the AI Companion button does not appear when I'm working in a whiteboard. I've tried following the Support Center steps to enable it, but when I go to Account Management > Account Settings > AI Companion, there is no Whiteboard area. I only see Meeting, Recording, Team Chat, and Mail & Calendar.  Has anyone else experienced this? Any suggestions on what might be going wrong here? Thanks!

Hi Zoom, My Zoom dashboard does not have the avatar option. Presently, my Zoom software is on 5.12.2 (11434) while my Mac is on macOS Version 11.6.1 (2 GHz Quad-Core Intel Core i5 with 16GB 3733 MHz LPDDR4X on Intel Iris Plus Graphics 1536 MB). Regards to my settings, I've enabled and locked the "avatar" option. Unfortunately, the "avatar" option still does not appear on my "start video" or "choose virtual background" or "choose video filter" option. I've also tried using Zoom on my iPhone 13 Pro Max that's running on iOS version 16.0 (20A362) and same issue - no avatar option. Please help. Thanks!

Hello!How many people can activate host key? Is there any limit?  I have business zoom account and I would like to understand the difference between Host key and License.So I can create 10 different meetings where I am a host and give my host key to 10 different people to let them have host permissions for these meetings, right?Why do I need additional licenses on my account if I can just buy Pro Plan with 1 license and just give host keys to everyone in our company?Could you help me to clarify this, please? Thank you! Have a great day! 

What is Zoom policy/directions on active bullying harassment dogpiling on disabled?I have raised this. I raise valid points and experience and then I am called Troll attacked abused threatened my disability and experience history used against me.I have sent an email to the Host before privately informing him, although he already knows I am severe disabled and serious PTSD with incredible incapacities. I am still active to address and stop same things from happening and will stand up to any contributor to suggests abuse or violence - that's when I get into trouble or if my disability experience goes against others politics religious views etc.Today is has been horrendous. Still going on in background and I am severely dogpiled on.It takes a lot for me to participate and take part. and also they now know my name and openly say they will track me down and find out all about me.I have had this before and had to leave home Host is either ignorant or apathetic. Disabled Women and E

Hi.  I use Zoom to record my podcasts. I only use the Zoom audio files, not the video files.  I need to free up space on my hard drive. I have all audio files backed up on an external disk. If I delete the video files from my hard drive, will it mess anything up?

It is important to know that my Zoom Account Settings has "Enable Custom Questions" checked. ProblemFrom a Chrome browser, I have created a webinar and I needed to add a custom question to the registration page. I went to Registration Settings > edit > Custom Questions tab > create a new question > type (single answer, dropdown),  I enter my question and it has 11 responses > then I select save all.  After selecting save all, the custom question is not appearing in the custom questions tab. After saving the first time, I went to the registration link, registered for the webinar, and the custom question was also not there. I went back to the Registration Settings a second time and went through the same process, entered all the information, and save all. The custom question is not saving, despite entering it twice and saving, and despite my Zoom Account settings having "Enable Custom Questions" checked.  

Can I remove my debit card after payment?

I'm running MacOS Monterey. Several times in the last few weeks, I've noticed the orange dot indicating the microphone is being used by an app, and I click on the Control Center and see that Zoom is accessing the microphone. I'm not in a meeting and simply have the Zoom app open. Why would Zoom be accessing the microphone when I'm not in a meeting?

Hola. Somos una escuela de Perú que ya no trabaja de forma remota. Pero Zoom se ha cobrado automáticamente un plan anual de 51 cuentas y queremos la devolución. Ya enviamos correo y ojalá tengamos suerte. 

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When I start Zoom, I have to let all participants into the meeting. How can I ensure that the participants automatically enter the meeting without letting them in individually? What settings do I need to make?

Somehow i have t wo accounts on my desktop zoom app i have the free version.  How do i delete one of the accounts. I can not find anywhere to do it.  Incidentally on the web vesion i only have the one account that i want.

On my Lenovo E16 gen2 laptop, the Fn button on the keyboard does not mute the microphone in Zoom during a meeting.Previously, the Fn button to mute the microphone worked in Zoom, but after recent updates, this button no longer mute mic. The Mute button works properly in Teams, Messenger, Skype, etc. How do I fix this?

Hi, I'm new here, so this might be something that’s already been discussed—but I couldn’t find any useful tickets on it.When I pull QA reports from the web interface, I can see the upvote data. However, neither of the two API reports that include QA data seem to contain any upvote information.Is there another way to access the upvote data programmatically? Best regards,Mike

Good morning,I'm looking for historical data on recurring meetings, in particular how long the meeting lasted and if anyone other than the host attended. My Previous Meeting tab only shows previously scheduled meetings, not previous occurrences of a recurring meeting. Thanks! John

Hi, I started the setup process yesterday for Zoom Phone after purchasing a package for use in UK to trial the system before potentially switching over from our current provider. Going through the set up process, I'm stuck on the 'Select Company Number' in the 'Prepare for Phone Assignment' section.I've added emergency address for my location, selected Country and picked a telephone number - but I cannot select the Emergency Address as it's pending (which stops me continuing)... how do I progress the pending part? Do I need to verify the address somewhere/somehow? (it doesn't say).I don't want to wait a week and find out I needed to do something earlier lol Many thanks

Is it possible to set the settings so that every time I share the screen the audio is shared automatically as well? I've tried to find it in settings but the only place I can see it is in the pop-up window right before sharing. And as a default, it's always ticked off. I find most meetings I attend there's always a couple of minutes wasted as neither I nor others can remember to tick that box in the heat of the moment and to share the sound. So when we want to present videos, we have to come out of the presentation to put it back on. Obviously, if I am presenting something on zoom, no other audio will be on so I really don't understand why the computer sound is not shared automatically. It would make everyone's life so much easier. 

I have Call Screening enabled along with the option to "Exclude my contacts from call screening, calls from contacts will reach you as normal."  I added two numbers to my Personal Contact list, my own cell (for testing) and my wife's. Both numbers are still challenged by the call screening prompt when calling my Zoom number. I confirmed that the numbers appear in "Personal Contacts" on both the zoom.us website and in my Zoom Workplace desktop app. To determine if setting changes had an activation lag, I temporarily disabled Call Screening and confirmed that the setting change was immediately effective on my line. Reenabling Call Screening was also immediate, however the numbers in my personal contacts are still screened. Is anyone else experiencing this behavior? Thanks!