Solved

Participated in scheduled Zoom business meeting today on Win 10 PC using the Zoom app v5.7.4 (804) .  When it ended, there was a prompt to upgrade to the latest version of Zoom.  Got error saying the download failed.   Tried the manual download option using Firefox 92.0.1 but keep getting this error: SSL_ERROR_RX_RECORD_TOO_LONG   Tried every suggestion I could find on line but nothing helps.  I don't have -or want- another browser on this PC.  And obviously, FF worked previously to download the Zoom app since it's been installed and running properly for over a year.   Any suggestions? Thanks!    

I'm using 5.17.5 on my iPad Pro OS 17.2 (21C62)   I see on the release notes (https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0073923) that "Users have the option to switch back to the classic Whiteboard via their meeting settings. Under In Meeting (Basic) settings, users can click the Use Whiteboard by default if available toggle to seamlessly revert back to the classic Whiteboard in their next meeting."   I'm not seeing this anywhere. Suggestions? 

Whenever I try to screenshare & share computer audio I get a pop up that says:Turn off voice isolation Audio sharing works best when "Voice Isolation" is turned off. To turn off "Voice Isolation", go to Control Center in the menu bar, click Mic Mode, then select "Standard".I have looked everywhere and I do not see this as an option. I have tried adjusting every mic setting and I keep getting the pop up warning. How do I fix this so I can share my computer audio when screensharing? 

Attendees are not able to listen audio from media being played while screen sharing session.

When a caller is presented with the Menu-based interrupt there appears to be no way out of it. They will have the option to eitherRequest a CallbackLeave a voicemailRouted to a FlowIf the caller does not want options 1 or 2, option 3 would send them to a Flow but how can they maintain their position in queue this way? Should there not be an option "press x to continue waiting"?

Since last year I have been trying to complain about the automatic renewal (I did not authorize) in October/2023, because we no longer use the subscription, since April/2023, which we acquired in October/2022 - valid only for 12 months and which would end in October/2023 . They debited my card again, despite several protests that I sent to the billing email. It is absurd and unfair to make me pay for a service that I did not authorize to renew, and which has become completely useless since April/2023!

How can I transfer a recording saved on my computer to the cloud?

La meva subscripció és un pla bàsic gratuït i m'he fet una càrrega a la targeta de 181,38 euros. Intento comunicarme amb suport tècnic i el xat virtual i l'únic que he seguit em va confirmar que el meu pla és gratuït. A partir d'ahí desconnecteu el xat de forma automàtica sense rebre la solució. 

sharing of the screen is not allowed. I can do alone, but when the participant comes there is a writing  saying: "you can't share the screen in this meeting". It happens with different partecipants not only one.What shall I do? I have also the paid version. It is urgent!!! I cannot work... I am working with meet!!"

I probably know the answer to this but I'll ask anyway. The ZOOM admin did not record a recent dedication ceremony and I was hoping it might be floating around in the cloud. It took place on the 2nd and was a ceremony for our 91 year old swimming coach who had the pool annex named in his honor. He and his family, friends, and former coaches who could not attend in person did the ZOOM. Not holding out much hope but MAYBE? Just asking....

Hello, everyone.Currently I am working on a meeting project that integrates ZoomSDK.The frontend is currently complete.However, I am looking for a capable developer who can integrate ZoomSDK since I know nothing about it.If anyone can help, please contact me.The compensation will be paid.I hope for support from many people.Thank you.

Hello!  Here's what I'm trying to do.  I want to connect to a Zoom meeting on an iPhone and use an external microphone for the audio.  I have tested the external microphone and it works when recording a video, but once I switch over to Zoom, the audio goes through the phone and bypasses the microphone.  I'm GUESSING that is because the microphone is input only and not output, but I'm wondering if anyone has successfully used an external wireless mic for speaking to a Zoom meeting. Thank you!

I have a zoom workplace pro account having 100 users capacity I have cancelled that subscription, now I need to upgrade subscription with 250 users Not able to do so It is asking us to contact to zoom to make changes @zoom 

It looks as though there's been an update to Zoom. When I used to schedule a meeting in the Zoom desktop app, it would automatically add it to my iCal calendar, I'd grab the link, and send it to attendees. Now it doesn't do that - it tried to open Outlook instead which I don't use, and iCal doesn't look as though it's an option when I log into the web portal to change the settings. Can anyone suggest a workaround, because right now, I don't even know how to grab the link to send attendees, as the app only gives me the meeting ID. 

Hi,  When using the share screen function, in the Application windows section, all my open web pages are nested together as one option. Can I change this so I can select an individual web page to share directly without first sharing them all?

Several weeks ago I checked the box to create audio transcript for my meeting recordings and it's been working great until today when my meeting/recording did not transcribe.  I have the video and audio files but no transcript files.  I looked in settings and found that the check-box was not checked and the ability to check it was locked by admin.  How did this box become unchecked and why do I no longer have the ability to check it?  Is there a way to get my transcript (from the existing recording)  if the create audio transcript function is enabled?  Thank you!

The virtual background on zoom has an embedded picture in category of none and blur.  I have no idea how the objects were embedded. I have spent hours looking for a solution. Can anyone assist how to remove embedded picture in category of none and blur?

Is this possible? I like everything backed up, so would prefer recording my meeting to computer AND cloud. 

Hi community,We’re trying to integrate Zoom with Office 365 for calendar and contacts sync. However, we’re running into these errors:“Your account may not be compatible with the Microsoft Graph API”“Zoom association domain does not match O365 verification domain”This happens when selecting API Graph as the authorization method and using OAuth 2.0.Important clarification:We are using a Microsoft 365 account (corporate tenant) – not a personal Outlook.com or Hotmail account. The domain is verified and active in Azure AD. What we tested:Integration works perfectly in a test tenant (Microsoft 365 tenant with minimal restrictions).The issue only occurs in the production tenant .Zoom is registered as an Enterprise Application in Azure AD.Admin consent has not been explicitly granted for Microsoft Graph API permissions.Question to the community:Has anyone experienced a similar issue with Office 365 integration?What settings should we review in the Microsoft 365 Admin Center or Azure AD t

I cannot click on the option to 'use slides as virtual background'  when sharing my background,  there was a yellow exclamation mark on the option. How can I address this problem.

Recently my workplace has been running into an issue with Zoom when our webcam is streaming its picture on the screen. Zoom will be slow to respond to any clicks such as muting, minimizing, maximizing windows, moving the window around, etc. The network connection seems normal, talking to people and camera movement seem to work normally. Resource Manager shows around 60%-70% usage of CPU / RAM during a meeting and the SSD has plenty of space available. What's odd is nothing else seems to run slow during this time, only Zoom. Microsoft Teams does not experience this issue.I have tried the following:1. Updating windows to the newest version, reinstalling zoom2. Rolling back windows updates and graphics drivers to the last known working version3. Changing the webcam from a Logitech Brio to a Logitech 9604. Changing the PC to a different PC (we have two boardrooms it's happening to both)5. Tried both 32 bit and 64 bit installs6. Ensured Logitech webcam software was up to date and only

How do I turn off just the missed or accepted calls on my chats it is making me have more chats and I want my calls separate as notifications

We have recently integrated Zoom with our ServiceNow instance and the team handling phone calls in the workspaces area has advised the Zoom Contact Center UI takes up a large portion of the screen and closing the phone while on a call has caused issues for some. You can drag it and move it to another part of the existing window, but is there an option to pop it out into it's own window?

When I schedule a recurring meeting on a daily, weekly or monthly basis you have the option for the participants to register, when the recurrence is no fixed time this option does not appear. I changed the recurrence from daily to no fixed time and my registrations disappeared, how can I see the registrations?

When I am co-hosting and with participants privilege for unmuting, sharing, renaming disabled, I see a visible green tick ✅ against one participant name when I move the mouse over the participant. What does it indicate?! (I was using zoom version 6.5.6)