Solved

For the last week, Zoom has stopped working on my Mac.  Uninstall/reinstall (including installing today's new version) does not help. It is *not* an issue with my network router -- that is working fine.  But trying to log in to the app, or launch a meeting off a calendar invite, just says: "You are unable to connect to Zoom.  Please check your network connection and try again". 

Hi! I attended the Zoom meeting, but I don't know how to check how long I've been in this meeting. I will be grateful if you could help me.

Hi all, does anyone know why I need a green screen in order to have virtual background on my i3 dual core MacBook air? This works fine on Windows, with the exactly same spec, without green screen.

I have to organise a webinar on Thursday 7 April, for the webinar zoom option (at 37€), it says that the number of participants must be between 500 and 50 000. Can I organise a webinar for 90 people with this extension?please help me 🙂

is their anyway i can save the meeting in my device?

To get ahead of the curve, we went ahead and distributed the PWA app to our Student's Chromebooks. The issue is, each time a student tries to join a meeting VIA a link, they are prompted to install the Zoom app instead of using the PWA app which is already installed.  Any ideas on how to force PWA as the default and to stop Zoom from asking to install the Chromebook app?

Hi, We have a Meeting pro account. I set a meeting and shared the link to participants, however we may need to change the meeting to Webinar (as we have panelists). In that case we'll have to change the account, but the Q is- will I have to create a new link to the meeting/ webinar, or can I use the one I already shared?  Thanks. 

Hello,   This is not the account I am using for the test, but one with an activated trial.   Using JWT, I am trying to use the method : /v2/accounts/{accountId}/metrics/meetings/{meetingId}/participants/qos     I can log in, create meetings, delete meetings, ... etc, but when I try to get the QoS data of the meeting, I got a:     Client error: `GET https://api.zoom.us/v2/accounts/0000000000/metrics/meetings/0000000000/participants/qos` resulted in a `401 Unauthorized` response: {"code":124,"message":"Invalid access token."}     The zeros are a placeholder.   I have even tried using an access token generated from the Zoom web, but I obtain the same result.   Please, can you help me with this?   Thank you in advance.

Hi,    I recorded a Zoom webinar last week and just went to check the recording but it only recorded on speaker mode.    I read online that the default was gallery mode so I didn't confirm the settings (SO STUPID ON MY PART), but now the recording is missing all the AUSLAN speakers and their lovely work translating the webinar so that the deaf and hard  of hearing could participate.    Is there any way Zoom has a copy of it in the cloud somewhere...........    Hopeful,  A new Zoom user

The setting to enable co-hosts says that co-hosts have the same in-meeting controls as the host.However, I find that co-hosts cannot do everything that the host can do.For example, the host can turn off a participant's camera, but co-hosts cannot.Please enable all the controls for co-hosts!Thank you.

Even though I make a Public group none of my friends can see the group Any Solutions?

I attended a Zoom Meeting as a participant.  Presenter had set options so the participants would only see Chat and Raise Hand.  Easy and less confusing for those joining the meeting.  I wasn't able to locate where these settings can be achieved in the Admin. Settings.  Please assist when convenient and thanks.  

When I share my screen, the other users attending the meeting/webinar see some black frames on their screen, corresponding to my zoom windows (e.g. participants list or breakout rooms), see attachment.Does anyone know how to remove them?Can anyone help me with this? Thanks a lot in advance!

Hi. I have set up a webinar in zoom. I am the host and have a co-host in the same organisation. I also need to set up a meeting in zoom that will overlap in timing with the webinar.Can I have a meeting and a webinar running at the same time on one account?

When sending panelist invitations for a Zoom webinar, how can you tell if a panelist accepts the invitation?  I don't see a tracking feature. 

I scheduled a couple of meetings using the Zoom app for Mac but they don't show up on the Zoom website under 'Meetings'. This is a problem because I can't generate polls, usage reports etc.  Is there any way to correct this? I asked the question before but didn't get an answer. I did, however, receive three wonderful little badges. How nice. With those badges and 5 bucks I could buy a gallon of gasoline 

I missed a meeting yesterday, is there a video or copy of that meeting I can watch now?  

The video preview in the Zoom desktop app just shows a grey box.  My webcam is the selected webcam. It is the only webcam on the list. Other apps (like webcamtests.com and splitcam) show video from my webcam.  Zoom DOES pass through audio. Since other apps show video and Zoom does audio, I've obviously configured the RDP connection to pass through video and audio. Why would Zoom fail to do video when other apps can?

I would like a feature to be implemented that allows users to select the camera when using the screen share feature to share content from a second camera. Every time, when I share content from a second camera, I have to switch the camera to the last camera on my list of 4 cameras. I was able to remove 2 of the cameras but for others this may not be as convenient especially if they want to select a certain video source from a list of many. Please add this feature, as it would make it easier to find the target camera to share.

I made a recording in Zoom. This was not a meeting, but just a recording i did to show someone how to use the iPhone. I shared the iPhone screen, i saw it perfectly during the recording. When i played back the recording, the iPhone screen didn't show, only the Mac desktop and sound. Not the iPhone screen. Why is this?Appreciate any help here!Morten

Hi,     I have a question about Zoom Rooms Controller pairing with Zoom Rooms.    When I log in to my Zoom account on a TV-Hub, and then I use my ipad-Zoom Rooms Controller to pair with it, I can not found any pairing code in Zoom Rooms.    How do I  pair a Zoom Rooms with logged in account(I can not find paring code)?

Hello,I typed and tried to send my message for a demo, but when I hit the "Submit" button, it didn't go. The website didn't give any explanation for this, nor did it offer any options to resolve the problem. How can I get a demo?

Good afternoon! I work in the education system. I can't pay with bank cards as before. Please could you issue an invoice, an invoice and a contract to pay for zoom conference services for 1 year. If possible, provide scanned document data in color with stamps to the email address: ***********Thank you in advance.

I can't find the breakout rooms button. I've installed the latest Zoom version. 

We have VVX250's and 450's.  I set them to audio intercom and set up the users to intercom with.  However, when I try to intercom from one of them to another it just rings and never goes to the speaker.  Any suggestions?