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Hello Zoom team, I have a Pro package account, but today I received a message that code is disabled 1003. I only use it to teach my students, not do anything illegal. Why is my account locked? How do I unlock my account again, it affects my teaching and learning a lot. Please reply soon

I can't find the option to allow simultaneous screen sharing by multiple participants. If I click on the up arrow beside the share screen button, it only shows the options to allow other participants to share. But it does not allow them to share their screens at the same time. I've attached a screen shot. My Zoom desktop client version is 5.10.4   

I work at University and the Law school has a video wall consisting of 32 LED screens that are run by a scaler/processor PC and associated software. If I run a Zoom meeting, can I pop out each participant to all of my screens so we can see 1 person per screen? I don't think spotlighting allows for this. Or perhaps someone knows of a Marketplace or SDK solution? Thanks! 

How do I find the link for a meeting for which I am host? I see ID and Pass Code, but nothing about links

I purchased the license account, but when I start a meeting, it still shuts down after 40 minutes. Why is this happening?

Hello - I have set up a reoccurring meeting and added two of my co-workers as Alternative Hosts - so that any of us can start the meetings.  Works great - however I am the only one who can access the Usage Reports to capture the list of participants of past meetings.  Is there a way to allow the Alternative Hosts access to the meetings Usage Reports?Thanks in advance,  Bruce

HelloPlease help me. How do I enable screen sharing for my guest? I create a zoom meeting and my guest says he cannot share his screen because the host has turned off screen sharing, how do i turn it back  on?

Hi,I recorded about 3 hours-long meeting using cloud recording. After over 48 hours later I still cannot find the result. Meanwhile the recording for yesterday's meeting is already available. Kindly advise.

How to zoom between countries with basic package?

I have Zoom Pro.  Attendees trying to join my meeting by phone get the audio message that this meeting does not support dial-in.  I know this is now a restriction of free Zoom, but I thought Pro would support this.  (It used to work fine with the free version) Any suggestions appreciated. ntm

Hello , i am facing this problem after a created api and integration it and creat a meetingwhen i open this meeting this message come “joining meeting time out , invalid parameter”how can i fix that ?

I can't use video Virtual Background in zoom meetings.Why can't I use and how can I use that?Is it my computer's problem? 

I've been paying monthly bills so far. But I haven't received paid service since a few months ago. I am very angry now. Please solve the problem right away. 

Teníamos un webinar con interpretación de idiomas, cuando hemos seleccionado el idioma que queríamos escuchar no se silenciaba el audio original a pesar de que habíamos elegido la opción Silenciar versión zoom 5.7.8

This is a bit of a mouthful, but we are helping an instructor record his in-person course for students who cannot attend. In this case, I'm planning to assign a person as an alternate host on the isntructor's Zoom meeting to allow them to start the recording, but they also need to be able to use their Zoom account on a different device at the same time. Is that possible? My guess is that a Zoom user can only have one Zoom open at a time. the point of confusion here is that the user would be an alternate host for a meeting scheduled under another person's account, and they want to be able to use their own account on a different device to meet with people on Zoom.   

If you increase the webinar license capacity will that increase apply to webinars already scheduled but have not yet occurred?

We have been utilizing several different platforms for instant messaging/chat outside of meetings including Zoom.We're now moving to standardize on a single platform (not Zoom) and we have users asking if there is a way that they can export or download their conversation history with colleagues and save it locally on their machine.The copy/paste into a Google/Word doc is a cumbersome and time-consuming option and we're hoping there is a better path that someone has found. Ideally this would be something each end-user could do as some channel/chats are not important to export/save. Suggestions? Thanks in advance for any guidance.

Hola Tengo una Chromebook nueva, instale la App de Zoom pero veo que no tiene la opcion del Chat, hay alguna menera de activarlo muchas gracias 

Hi there, When we're running webinars, we want to control when attendees can join  or be allowed in. Typically, our panelists join the webinar 15 mins before and share notes to prepare for the webinar before it starts. Some attendees join early and see this. It looks unprofessional. Therefore, how do I control when a attendee can access webinar? ThanksEd

Hello, I have a question regarding recording in gallery view. If I have a Zoom meeting with more than 30 people and I turn on gallery mode, but I want to specifically see a few people constantly on my screen, say 5, can I pin them? And if so, keep on seeing them and in my recording?  The reason why I am asking is that I know that the Gallery can only hold up to 25 people with a free account. So imagine if I have 30 people, and everyone has their webcam on, I pin 1 2 3, will I always see them in my recording in gallery mode and will number 4 - 30 be rotated amongst the other 22 'free spots'?  Thanks!  

Hi. Being new to video conferencing (Zoom), I'd like to know if there is a time limit on the Zoom site that lets me practice and experiment when I am the only one in the "meeting"? I'd like to make my mistakes "in private" until I get the hang of this technology.

Does anyone know what would cause a particular application to NOT show up in the list of open application to choose from in the Basic Screen Sharing window? To my knowledge any open application will show in the Basic tab as an option to choose from. To share that application only. In Windows 10, what might cause a single specific application to NOT show up in that list? It's a healthcare application. Is there some type of certificate that prevents it from being shared potentially?

I'm currently on a Pro Plan and is looking to host a meeting for 1500 attendees for one-time only. What would be the best way to do that? 

how do i get the avitar

Hi everyone, would it be possible to have a hotkey for the "lower all hands" function?As a host, I find it very inconvenient to search for the relevant item ... a key combination would be great!