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Flatlander
Explorer
September 13, 2022
Solved

Does a participant with correct passcode bypass the waiting room if both are enabled?

If both passcode and waiting room are enabled, will a participant with the correct passcode still have to be admitted from the waiting room?

    Bort
    BortAnswer
    Employee
    September 13, 2022

    No, that is not the behavior. As I said previously, the passcode and Waiting Room features are independent of each other. If you require a passcode, every participant must provide the passcode, regardless of if you are using the Waiting Room feature or not. If they do not provide the correct passcode for the meeting, they are simply not allowed entry to the meeting. There is no other route taken when providing the incorrect passcode. 

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    3 replies

    Bort
    Employee
    Bort
    Employee
    September 13, 2022

    Hi @Flatlander 

    Yes, a participant must always provide the passcode (either manually or as part of the meeting link) when joining a meeting that requires a passcode. This is independent of the Waiting Room feature.

    Depending on how you have the Waiting Room configured, some participants can potentially bypass the WR, but there is no way to bypass the passcode. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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    Explorer
    FlatlanderAuthor
    Explorer
    September 13, 2022

    Thank you for the prompt response. I'm uncertain that I made my concern clear. I want those with the correct passcode to be able to join the meeting without having to wait for admission from the waiting room, but those without the passcode go to the waiting room and wait for admission. Is that what happens when both passcode and waiting room are enabled?

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    Bort
    Employee
    BortAnswer
    Employee
    September 13, 2022

    No, that is not the behavior. As I said previously, the passcode and Waiting Room features are independent of each other. If you require a passcode, every participant must provide the passcode, regardless of if you are using the Waiting Room feature or not. If they do not provide the correct passcode for the meeting, they are simply not allowed entry to the meeting. There is no other route taken when providing the incorrect passcode. 

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