Solved
Identifiyng phone lines on Yealink phones
Hello, we are using the system for a week and can't identify which line is ringing in the phones.
Any help here will be appreciated.
Thanks,
Alex
EliotAnswer
Community Super Champion | Partner
September 13, 2022
zoom has a quick start guide for yealink phones.
Quick start guide for Yealink T4/T5 series – Zoom Support
according to the guide:
How to receive a call
During an incoming call, you will see a call notification with the caller ID name and number. The call notification on Yealink phones appear the same regardless of whether the call was routed through your direct phone number, main company number, or a call queue you're a member of.
Note:
- The Zoom desktop client and mobile app display more detailed incoming call notifications so you can identify calls to a direct number, company number, or call queue.
- While in a call, your in-call status will be synced with the Zoom desktop client and mobile app. Your Zoom contacts will be able to see that you're in a call.