Solved

One of my users is experiencing an issue where his screen share appears faded or washed out to the other people on the meeting.  The color will flicker to the proper levels occasionally, but most of the time it looks faded.  Everything appears normal to the user who is having this issue though.  This issue only occurs in Zoom and not Slack huddles or Google Hangouts.  The user is on a MacBook Air M1(2020) running macOS 12.6.2 and Zoom v 5.13.11 and isn't using an external monitor or anything. This has been happening across multiple Zoom versions though.  We have tried the following steps to resolve:1. Shut down and restart the computer.2. Uninstall and reinstall Zoom3. Upgrade Zoom to the latest version4. Disable Hardware Acceleration under Preferences > Screen Share > Advanced. Reinstalling Zoom seems to help for a short time, but the issue starts again within a couple hours. Does anyone else know what else we can try to resolve this issue?

Alguien sabe cómo recuperar un zoom meeting hecho con iphone 13 que tenía el rec encendido todo el rato? 

Hey, I'm a bit lost. I want to do a webinar and bought a webinar plan to do this.Now I've done some testing. But no matter what I'm trying the video resolution that I'm sending is just 640x360. Of course I activated "HD" in the Client Video Settings and I also activated Group HD in my Zoom Settings.How can I achieve a better video resolution?  640x360 is totally unacceptable for me. Thought a webinar would always be in at least 1280x720? I've already seen Zoom webinars that have definitely been in HD and had a much better quality than my attempts. 😞Looking forward for a solution or some hints. Kind regards

Hi Can I live stream to FB and YouTube at the same time. I on monthly subscription paid account. Thanks

Hi community! How much bandwidth is necessary to host a webinar for about 100 viewers? Is a fiber optic cable with 50 Mbit/s enough? How do you calculate that? I don't need video feed or audio from the participants, only chat. And how does it work exactly? Do the participants connect directly to my internet connection, or are they hosted by Zoom? So, do the users get their video feed directly from me, or from the Zoom servers? Thanks in advance, Chris

Is there a way to know when someone has tried to connect to my Personal Meeting ID?   Almost like a ringtone - where I'd get a notification when someone had tried to contact me on my PMI, but when I did not have the meeting started?   So I could just give my link as a way for people to contact me.   Thanks,   Rupert

Zoomプロを契約しており、管理者権限を持っています。ユーザーに「ライセンス割り当て」をしていたのですが、知らない間に「ベーシックユーザー」に変更されていましたが、ライセンス調整の履歴を確認する方法はありますか。サポートページに掲載されているこの操作の履歴を確認する方法を知りたいです、  

ミーティングを初めてすぐに明滅・フリーズしてしまいます。一旦カメラをオフにすれば治るのですが、数秒でまた同じ状態になってしまいます。同じような症状が出る方はいらっしゃいますでしょうか。

Hello! I'm facing this wired issue with my Zoom Upcoming Meetings. Under Today's Upcoming meetings - along with today's meetings, it also lists meeting for future days (tomorrow, day-after, etc.). Anyone has had this issue? Please share any resolution. Appreciate your help!Thanks 

I'd like to add more users to my account and set-up 2-factor authentication.But my account says "To add licensed users to your account, please purchase more licenses."Can someone confirm how many users I can have with that account and how much it would cost to add more?I need around 25 usersThanks

Is it possible to click on a phone number link on your computer and have it dial out on your desk phone instead of the Zoom desktop client? Thanks

A generation ago I had a system similar to Zoom that allowed for direct dial video calls (corporate version). The best feature was a toolbar addin for Windows, that I could place anywhere (top,side,bottom) in Windows that allowed me to setup my favorites for speed dial. So with 1 click i could speed-dial whoever I had set up. I know you can star contacts to build a favorites list but it still requires going into the app, and clicking a few times before you get to direct video call someone.  I dont think Zoom has such a feature / addin but any ideas?  

UPDATE: Issue fixed with update to 5.11.4 (7185) Since the update on 7/19/2022, Zoom has been quitting unexpectedly and crashing and video has been freezing. It quits/crashes when I'm in Settings or anywhere else, actually. If I manage to get into Zoom to host a meeting or attend a meeting, my video freezes continually. I toggle the camera off and then back on and it works for a few seconds then freezes again.I've uninstalled Zoom, shut down my computer completely, started my computer, then reinstalled Zoom to no avail. I've unchecked all the boxes under 'Use Hardware Acceleration For' and it still freezes and/or crashes. I've checked all my Windows settings, hardware conflicts, driver updates, etc. And nothing. UPDATE:Quits/freezes whether Background filter on or off.Logitech C525 webcamGeForce 1050Ti, Driver 516.59Windows 11 Pro Insider Preview 25163.1000 

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Is it possible to send and receive sms via zoom. If yes then what are the ways forward to carry out that task

The Apps tab on Zoom stopped working (within meeting or outside) on macOS High Sierra. It shows the following error:Oops, we hit an unexpected error. Please contact the app developer for support.Here's the screenshot of the error:This issue is only with our macOS High Sierra systems. "Apps" is still working in newer macOS versions and all our Windows systems.System specs:macOS High SierraVersion 10.13.6MacBook Air (13-inch, Early 2015)Processor: 1.6 GHz Intel Core i5Memory: 8 GB 1600 MHz DDR3Graphics: Intel HD Graphics 6000 1536 MB

Hello, I am trying to find a solution that allows me to give limited access to only Digital Signage Content. Is it possible to modify a User or Group's access to just Digital Signage Content? Or would this potentially open a door for them to access other admin related items? Thanks! 

How do you react to messages in chat with the new update?

Hola, deseo saber si se puede comprar una licencia zoom pro pero sólo un mes  

Si necesito informes de uso y de reuniones de hace más de un año, hay alguna opción?El calendario no me deja buscarlo...

Hello,  ich kann den Zoom Desktop client auf meinem Macbook Air M2 nicht installieren. Am Ende des Installationsprozesses kommt immer eine Fehlermeldung. In den Einstellungen unter Datensicherheit hab ich "vom App Store und externen Entwicklern" angehakt. Es klappt trotzdem nicht.

Hello,   An organization that we deal with is provides us with a Zoom link that we forward to different individuals in our organization. Many people are saying they are are unable to login into the Zoom meeting. When I click on the link I receive the following message:Unable to Join the Meeting  Meeting host is inactive Error code: 1001 

I can no longer see the empty box with the name in it of participants who are on my meeting with their cameras off.  How do I fix this?

Bonjour, je suis des cours sur Zoom. D'habitude je peux revoir mes enregistrement mais l'un d'eux ne m'autorise pas à la revoir pour faute de permission. Je ne comprend pas comment visionner ma video a cause de cet empêchement 

I manage a group of 16 agents that take incoming calls. What would cause an agent to have a high number of inbound calls but a low number of calls completed and high number of calls answered by other?