Solved

can anybody help me how to enable zoom recording. i have deleted old zoom meeting record and yet and it foes not record recent zoom meeting. at still appeard zoom recording disbale and need to upgrade storageregardless of deleting old records

I bought a pro account license, just me. I want to add a co-host to help me during a meeting. Is this possible, or do I have to pay for another license? Thanks for any help!

I have one of my users who's second call to her Poly VVX350 is not ringing thru when she is on the first line talking. The second calling party gets a message "Sorry, there is no one to answer your call" and I can't seem to find where or what I need to set, to allow the second call to ring thru. Appreciate any help/input.

Hi, I have applied a trial version of Zoom One Business Plus, which in theory can use translated captions.I have set according to the Support and enabled "Translated Captions".However, there is no "Translating to" under the "Show Captions".Does this mean that my license cannot use the translated captions? If so, how can I set "enable the translated captions" in my accounting settings?  @Jing @ZOT 

HI, HOW CAN I REMOVE FOR PARTECIPANTS THE POSSIBILITY OF DON'T SEE OTHER PARTECIPANTS??

Hi to everyone, i just had a zoom call with the link starting with "us02web.zoom.us". when i opened it i got the "join call" page, but ihad to download the client. the file had "zoom_###spgfpwfèaf+apds+vèg.exe (a lot of weird numbers and symbols).i didn't pay so much attention and i opened it and did the call. now there is my doubt: could it be a virus link? because the .exe installer file disappeared after installing (then i downloaded zoom from "zoom.us" site and it hada normal name and .exe file did't disappear. i hope someone can clear me because im afraid i got scammed

Hello, I recorded a meeting but didn't realize my settings were on audio-only. Is there any chance that a video recording was made and is there some way for me to retrieve it? 

We have not made the jump to VOIP yet but considering Zoom Phone. When the office is open, we answer the calls live (No auto attendant). After x rings, if no one picks up it will go to voice mail. Non-Biz "Night ring" / "Auto Attendant" is activated and calls go to the auto attendant, where they can leave message in general mailbox, go to a particular extension etc.  1) Is there a way to do live answering vs. auto attendant Menu answering all calls, when open?  2) Is there a manual way to set when the business is open? Like via a programmed button on phone? I am thinking of times when office closed for weather or someone gets in late and no one avail to answer call(s) yet.  3) Is there a way to set a special closed message in the event of an outage, snowstorm, etc to let people know? How is that set? 

The meetings concerned involve screen-sharing of PP 'slides', a proportion of which embody a music element.  Habitually, in those instances that occur early in the sequence during the meetings, the music starts with no problem (via the 'Advanced' tab, 'Portion of Screen' , 'Share Sound' and 'Share', buttons, followed by loudspeaker image and clicking on the black triangle on the 'slide').  However, in subsequent instances during the meetings, and for no reason that has so far been determined, clicking on the black triangle fails to start the music.   On all slides, the functioning of the music-start function will have been tested in advance, and found to operate as intended.Testing, after meetings, of the music-starts for those. slides where the problem occurred, finds no evidence of the problem - the music then starts fine in each case.  Has this problem been encountered by others, and can a way of avoiding it be suggested?Host's Device:  MacBook Pro (202

O, great power of the common brain, please help me! Today I was invited to the meeting, and then appointed as an administrator. I clicked on the "Record to Cloud" button. And everything was great. Then I pressed finish recording. And left the conference. Now I can't find that recording. When I log into my free account, they tell me that there are no cloud recordings, that they are only available with a paid subscription ... what should I do? I really need this recording.. thanks a lot in advance,Olga

初心者質問で恐縮ですが、スポットライト機能が使えません。「ミーティング用 Zoom デスクトップ クライアント」の最新版を入れてます。解決策をご存知の方はご教示いただけないでしょうか

We have a set up a webinar with required registration. When someone clicks on the invitation link, they land on the reg page, but they are taken directly to the first registration field, skipping the webinar description and other information above. They have to scroll up to read the description, date/time, etc. Is there a way to have them go to the top of the page rather than skipping to the first registration field? Thanks!

I recently update my laptop (Asus Vivobook S15) to Windows 11 and I am encountering an issue. I keep getting all the meeting the following error ”Failed to detect microphone and speaker. please make sure your devices are properly connected.” that disconnects my microphone (built in, plug in ) and my speakers. 95% of the meeting I have to go to settings and select over and over between” Speakers (Realtek (R) Audio)” and ”Same as system”. Sometimes still doesn't work if I choose Speakers (Realtek (R) Audio) so I have to select Same as Audio. It's driving me insane. I didn't had any problem on Windows 10. Thank you!

Hello! I have two businesses, one my own and one am doing work for.  both with extensive zoom chat as primary means of communication.  I need to have 2 zoom apps on my desktop, logged into 2 separate accounts for the notifications.   I cannot seem to figure out how this is possible, but hoping that it is.   any assistance greatly appreciated!

ビジネスプランからプロプランへのダウングレードをしたいのですが出来ません。以下の操作をしました。ビジネスプラン（自動更新）⇒自動更新を停止（完了）料金プラン画面から「プロへダウングレード」をクリック⇒現在のプランが表示される。そこに「現在のプランの編集」という表記が出てきません。

Does Zoom allow for multiple registration links for the same event? I am looking for a means to track where the clients are coming from in regards to our team. I know we can ask "who invited you?" but not everyone has the answer because they will often have the link and not remember where the got it from. Thanks!

IL MET IMPOSSIBLE DE VALIDER MON PAIENT SUITE A UN CHAMGEMENT DE CARTE CREDITVOULEZ VOUS M AIDRTE RAPIDEMENT?CORDIALEMENTPHILIPPE LAFAGES TEL +33 658 195 004 

I host free webinars and was hoping that Zoom Events was going to be a good upgrade, but it has been super challenging.While there are shortcomings, not being able to have an easy registration process primarily, this could all be solved if Zoom Events would build outs its API. I can host registrations elsewhere, but Zapier doesn't connect to Zoom Events (it only has the option to a Zoom Webinar which doesn't work). So now we don't have a way of logging when people have registered at all and coordinating emails to them.

I want to use the mentimeter app in a presentation.  Doing a trial run, when I send the link to all participants, i can see that it has been sent in the chat function, but the participants don't receive it.  Do participants also need to have the mentimeter app downloaded?  What am I doing wrong?

画面共有で動画を共有し、音声が出なく、画面の左下にコンピューターの音声を共有の表示があるそうなのですが、その表示がありません。どのような操作などをするとその表示が出るのか、動画の音声を共有する方法を教えてください。

The zoom scheduler extension for chrome is Buggy. When i click 'More options when creating an invite, the zoom option disapears from the invite? Anyone experiencing this issue? Also, this started happening after updating Chrome: Version 108.0.5359.99 (Official Build) (64-bit)

I am unable to connect to a zoom meeting after I installed zoom client 5.9.1 just a few days ago. I was connecting to zoom earlier the same day without problem. Now I can only connect using the browser. I have reinstalled the client, restarted....but no success. I'm using a macbook with macos 12.0.1.Anyone with the same issue?

After an overly chatty user is muted by the moderator, can the user then unmute him/herself by clicking their Unmute button?    And/or, is it possible that the moderator-muted user is automatically unmuted by voice actuation (and then muted again)?    

I can't update the latest version of zoom on my profile. 

Hi all, I currently run an online maths tutoring business. I plan to take on tutors by the end of the year who can work for my organisation. What I need is a platform whereby I can create pre-made whiteboards which are available to all my tutors.Also some sort of forum in which I can communicate with other tutors.It'd be great too if all of their tutorials could be recorded so I can review their performance. Are these features which are all possible through the enterprise plan? Thanks Tom