Renew Zoom One Pro (Switching from Reseller to Zoom directly) | Community
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Newcomer
UWing
Newcomer
May 17, 2023
Solved

Renew Zoom One Pro (Switching from Reseller to Zoom directly)

  • May 17, 2023
  • 1 reply
  • 12 views

Hi Everyone,

I would like to renew my Zoom One Pro but instead of renewing it via a reseller, can I renew it directly with Zoom?

 

If the reply is Yes,

- Can someone provide a high level overview on the process?

- Can I maintain and continue to use the same sign in email address (when my license was from the reseller) once I renewed with Zoom?

 

Thank you very much for your time.

 

UWing

Best answer by rn-zm

Hi @UWing I suggest contacting your Zoom Account rep to move forward with this. If you need help getting your Sales Rep’s contact information, you can get that information by reaching out to Zoom billing support as they do not monitor the community. You can create a ticket here! 

1 reply

R
Community Manager
rn-zmAnswer
Community Manager
May 24, 2023

Hi @UWing I suggest contacting your Zoom Account rep to move forward with this. If you need help getting your Sales Rep’s contact information, you can get that information by reaching out to Zoom billing support as they do not monitor the community. You can create a ticket here! 

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