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I am looking to add an additional email communication to send to registrants leading up to the event.  At the moment, I am unable to find the area where I would be able to create another email communication. I can only edit the ones already created. Is this something that is possible? I would like to send a reminder prior to the events starting each day instead of just the first session and send a reminder 2 weeks before the first session. 

Hi,ich brauche Hilfe, wenn ich jmd zu einem Whiteboard einladen möchte steht dort immer Ich habe die Zusammenarbeit mit Benutzern außerhalb der Organisation deaktiviert. Wie aktiveiere ich diese?  Wenn ich mit jmd in einem Meeting bi,n können diese Personen auch nie auf dem Whiteboard schreiben. Dies ist erst neuerdings so. Ich hoffe jmd kann mir helfen. Danke im Vorraus Hi,I need help. Whenever I try to invite someone to a whiteboard, it always says, "I have disabled collaboration with users outside the organization." How do I activate this?Also, when I'm in a meeting with someone, they are unable to write on the whiteboard. This has only started happening recently.I hope someone can assist me.Thanks in advance.

Hi! I created a Zoom event with the 5k capacity, but it is not allowing more than 1k to enter the room. Please help! I have 4k people who are very mad!!

We have a Zoom Pro account  and I want to host a zoom meeting for about 75 participants and intend to make some confidential announcements so need to protect the privacy of some. Is there a way to make sure the chats are only seen by the host and that the participants cannot see each other? Do I need to host a webinar instead of a meeting to do this?

Hi! My team all has zoom and we each host group training sessions for clients. I can have up to 10 clients in my training session, and so can my colleagues. However, I would like to round robin the host of each training session. For example, we can have 1 scheduling link where clients schedule a group session, and we can rotate the hosts on the backend... Is there a way to do this? It is important that these are group sessions, not 1:1s. 

Our entire company's phone system has gone down after the update they just sent out. There is no phone support no technical support at all beyond an AI chat bot that is beyond useless. We are looking for a new company. Having no technical support is absolutely crazy. What do you do when your phone just stops working? I've restarted the computer, uninstalled the app, restarted again, reinstalled... still no phone. We pay the bill but aren't getting the service and with no technical support I have to assume they're not interested in fixing it. 

I have a Zoom One Pro  account.I hosted a webinar and made someone else a co-host, so he could let people in once the webinar had started. He did not speak at any point - he was there in a purely admin capacity.For part of the webinar I screen-shared a powerpoint. For the rest of the time I spoke direct to camera.But the recording showed him rather than me on the part when I spoke direct to camera. The part with the shared screen recorded as I would wish.It's now made me nervous of making him a co-host in the future, but I don't wnat to have to admit people myself once the webinar has started.Help please! Thanks in advance

Is anybody aware of when the guest or visitor booking functionality will be added to Zoom Workspace Reservations. I know it is in their pipeline as we engaged Zoom Professional services to implement our workspace and it was noted that it was in development.

Using Poly Voyager 2 headset with USB dongle, unable to get call control (answer/hangup using center button) to work. Incoming call, headset announces incoming call, press center button but call is not answered.  Tried using Poly Lens to set "Target Softphone" to Zoom, but no change. Tried going into zoom, phone, call control but it says No supported devices.  Call control on the headset does work with other softphone programs, how can I get it to work with Zoom?

When I setup a meeting and copy/paste the invite to send to attendees, the meeting details no longer display. Did something change?

Hi!I work at a company where we have multiple users with their own login credentials. We all record our calls/meetings/events however we can't share our library of recordings. They are limited to our individual accounts. Is there a way for us all to view and access the entire company's recorded content?

I came across this article and just had a few questions about the recording disclaimers: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068228 - Does "Show a disclaimer to participants when a recording starts" mean the pop up that asks a user to accept that the call is being recorded?- Is it possible to remove this pop up for certain users and if so does that mean recording can start and they don't have to interact with the client at all?

hi i would like try wordly pluginbut I cant found the option "custom live streming service". Im using free zoom 5.17.1.https://help.wordly.ai/zoom/getting-started/host-setup/#enable-live-streaming Where I can found this option? Do I need the full version of zoom? thank youGiuseppe 

I am doing some testing to see how often zoom sends out email alerts on an offline room.Seems like it will only send out one alert after about 7-8 mins. Does zoom send out repeated alerts for an offline room until it becomes online again? And if so, how often do the email alerts get sent out? From the initial testing, I only received one alert so far. I need the email alerts to be sent on some sort of regular interval. 

I would like all my zoom rooms to be able to automatically control the cameras in other zoom rooms within my "Building" or at least my company. If I enable "Automatically accept far end camera control" it seems like any person joining a meeting could mess with the cameras.

I only have a basic Zoom account currently but am looking to hold a on-off bigger event. Does anyone know if it's possible to pay for the Zoom webinars option as an add-on for just one month?

How can I hide the speaker video during screen sharing in a webinar?

hi, I share a zoom account in an organisation where there are several admins.There are a few people I have frequent zoom meetings with. Is it possible, rather than scheduling separate meetings with them with a new link each time, to set up one link per person and use the same link every meeting with that person?I can't set it as a recurring meeting cos it's not regular.I also need it to show on the scheduled meetings so the other admins don't double book.does that make sense?thanks

HI there, I am unalble to access any courses on the Zoom Learning Center.  I keep getting a toast message saying server error. I have tried both chrome and edge. Yesterday I was able to complete my courses without any issues. Today it will not load any of the content for these courses and returns "server error"  https://learning.zoom.us/learn/course/internal/view/elearning/15/JoiningandNavigatingaZoomMeetinghttps://learning.zoom.us/learn/course/internal/view/elearning/143/Sharing&AnnotationPlease help! 

Do I need to be present in the meetings in order to enable AI Companion? We have a paid group account and some of the users will be the host.

I have many recurring meetings showing up on my Upcoming Meetings dashboard but some of these meetings ended last year.   Should I be deleting the Recurring Meeting with the "delete" button  aka cleaning up the list? Or does Zoom have the functionality to automatically remove these from my dashboard once the timeframe for the recurrence has ended?

Zoom Stream Key And URL Pleasel Thanks, Jack Bosma

Is there any option to 'subscribe' to Release Notes? I'd like to get an email when they come out instead of trying to remember to continually checking the website.  

I have a user on outlook. He has many email accounts. He is a paid licensed zoom user. He chooses to schedule a meeting and it says he is a basic user.  How do I fix this? David

I want to join meetings using my computer screen for video and my iPhone for audio. This allows me to walk away from the computer during the meeting and keep listening/talking, because my phone is in my pocket. I can do this, though not very well, for meetings that I don't host: I join the meeting by iPhone with audio and no video, and I join the meeting by computer with video and no audio. Other than the confusion of being on the meeting twice, I can do this. However, when I host a meeting, this is not an option. I can switch the meeting between devices, but as long as I am logged into my account on both devices, I can't join the same meeting at the same time. The only solution I see is to create a free account, and log one device into that account, and host the meeting from the other account. This would be, clearly, a PITA. Is there a better solution?