Yes, I have two computers...

Forum|Forum|3 years ago
August 3, 2022
7 replies
3 views

Sometimes I want to run a meeting from my desktop and sometimes from my laptop. I've been doing this for two years. Suddenly Zoom is "detecting" that I am signing in on "another device" when I use one or the other. Then I need to wait for it to email me a confirmation code... which is taking way too long to be at all useful and is incredibly annoying! Is there a setting somewhere to tell it, yes, I have two computers? That yes, they are both me...?

Best answer by david-vola

Hi @DavidGarbe ,

Look this from https://support.zoom.us/hc/es/articles/360000787483--Puedo-usar-Zoom-en-varios-dispositivos-

Best regards!

D

david-vola

Community Champion | Partner

Hi @turtlesilk ,

Open chat or ticket with zoom support ( https://support.zoom.us/hc/en-us/requests/new ).

It asks them to confirm if two-factor authentication is enabled and to disable OTP. 🤗

Take care,

Best regards,

D

DavidGarbe

Newcomer

I also have this issue now that I have a second computer. Have you heard anything from Zoom about the ability to have the account active on two computers without having to sign out of one? Thanks.