We have a Zoom one pro subscription, but now all 3 members are in basic status and we can not set one licenced status, th error message: You have exceeded the limit of license assignment for your account. Buy more licenses to increase the limit. Please help, give advise.
This situation occurs primarily when an organization moves licenses around to different people to avoid assigning each person a full-time license. The number of "license swaps" is limited, and once you exceed that limit, the only way I know to release the hold place on your account is to purchase at least one more Pro license.
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