Solved

Hello. We're setting up a new Zoom Phone system, so I'm a big newbie here. We have mostly Yealink T46S phones, but I have a couple of T48S as well. I've had no trouble provisioning the T46S phones, but I can not get the T48S phones to provision. I am following the steps as instructed (added the phone, downloaded and installed firmware, did a factory reset, added in the provision URL). But when I test it, it says the provisioning failed and it shows the phone offline. It also says that a factory reset is needed to provision, but I have done that multiple times now. All three of the T48S I have tried have failed. I can access the phones via the Yealink web interface, so I think they are working correctly. I am just not sure why I can't get them to provision. Any help would be greatly appreciated!

I'm a one-person small business.  I have two phone numbers and two phones in the office.  I'd like both phones to receive calls on both numbers but when I go to assign my numbers, it looks like it will only allow me to assign one of the two numbers to my user account.  How to I accomplish what I'm looking for?Redacted screenshot 

Good afternoon, Everyone, Today, we're going to talk about Zoom meeting recording and some common issues that users may face. Recording your Zoom meetings can be a valuable tool for keeping a record of your meetings and discussions, but sometimes the process can be challenging. One issue that some users may encounter is difficulty in starting or stopping the recording of a meeting. If you're having trouble with this, the first thing to check is whether you have the proper permissions to record. If you're not the host of the meeting or have not been granted permission to record, you may not be able to start or stop the recording. Another issue that can occur is the quality of the recorded video or audio. This may be due to a variety of factors, such as poor internet connection or the use of an incompatible device. If you're experiencing issues with video or audio quality, try moving closer to your router or connecting your device to a stronger Wi-Fi signal. If you're still having

Why does the screenshot is not functioning when i'm using the keyboard shortcut Alt+Shift+T. It is always when i'm in zoom meeting that i want to screenshot some topics or discussions. Thank you

Hello, I work in a library and some of our (senior citizen and otherwise lonely) customers have asked if there is a way to find zoom events that are just generally open to the public. I have read about how to list events on a public calendar, but I can't seem to find a way to access the public calendar from a basic/free account. Thank you!

How to best provide a webinar speaker with a timer to view during their presentation? Holding a timer up to the camera seems a bit basic...

Our webinar automatically ended without anyone clicking "end webinar." It ended right at the scheduled time. However, we've had past webinars go past the schedule time and it didn't automatically end. Has this happened to anyone else? Is there away to fix it? 

I have a paid subscription with Zoom. I used my old office email to create the account. Now, I want to cancel the subscription. I can’t log in to my account since a verification code is required to log in. The verification code is sent to my old email address which I can longer access. I have been paying Zoom for more than a year now and I can’t even use the benefits of the subscription.

Hello, I scheduled a large Zoom meeting that is a client event for work, using registration. Can I use the exact same meeting link to practice with the meeting host/presenters (a day or more ahead of time), or will this mess up my scheduled meeting?  I have seen similar questions asked here, but want to be sure the scenario is exactly the same. Thank you!

I have Ghostery ad blocker installed and have had it for a few years now. Scheduling meetings with Zoom Chrome Extension has worked fine until early June 2024.  Now I click "Make It A Zoom Meeting" in the calendar event editing page and I get this error message: "calendar.google.com says / Schedule meeting failed. Please try again". Switching off Ghostery entirely (eg for every site) fixes it, but obviously I don't want to switch off my ad blocker for every site! Trusting zoom.us and calendar.google.com sites in Ghostery doesn't fix it. Thoughts as to what is going on? Is there a new site which needs whitelisting or is the Scheduling extension doing something it shouldn't be...?

I am trying to download zoom on to my new ASUS laptop but Windows seem to be blocking this. Any ideas please?

I recorded a meeting on my computer. When I try to open the recording, I receive an error message, "The document double_click_to_covert_01.zoom.us cannot open files of this type." How can I open the recording?

Can the same paid Zoom account host multiple meetings simultaneously?

Hi,Please could somebody confirm if SMS is available via Zoom in the UK as of yet?Thanks

Hi,   I am a Insurance Agent and all my father Important documents are in the Office tablet. But my father is Unable to sign in to Zoom from my tablet   any Suggestions?

HI. When I'm truinng to contact to support using Zoom robot in the right hand cornner, after some automatic messages from him, I get "Your account can't contact support. Contact you administator". But my account is an "Owner" role. Also the same problem using another account with "Administrator" role. How to resolve the problem ?

I hosted a meeting and recorded local. When it needed to be converted  it took awhile and timed out as I was slow to get back to it. Have I lost that recording as I do not see it? 

I would like to change the currency of my plan payment from  American DOLLAR  to Brazilian REAL. However, before changing it ,  I would like to know how much I will pay for the same plan in REAL,  in case I decide to change it. Unfortunately, it hasn't been possible to find this information anywhere, before I decide it for good. To make things worse, once I change the currency, I won't be able to return to the previous one anymore!

As a Zoom One Pro user, can I book an additional license for just one meeting? I only need the second license one day a year.

When I either host or join a meeting from the Android app, the app is forcing a background. If I select 'None' for the background, then I get a solid (salmon colored) background. If I select an image, then the image works. Logging into the same meeting from the desktop app (using Linux), everything works as expected (no background if none is selected). I have searched the forums and have not found any relevant post to help.My account is "Member" of a "business" account. My coworkers are not experiencing the same issue. (the account admin is not forcing backgrounds). My own account settings (Meeting->Advanced) has Virtual Background turned off.

Does an admin have permission to make edits to a zoom webinar registration page ( if they are not the owner or creater of the webinar)

hey, i just dont have the button to convert the meeting to a webinar.whetn doing the opposite, i do have a button to convert a webinar to a meeting. why is that?

Hi,Is there any way of changing the field of view whilst on a call so that I can zoom in on myself/cut out the background.  I know how to change the background which is not what I want. I just need to shorten the field of view.

Hello, I am following up on Zoom support's request to post a feature request here.In the surveys that can be published in Zoom meetings (https://zoom.us/user/survey#/mgnt/list), it would be interesting to be able to share them with other members of the company.My goal is that one person can create a survey and that each manager can send this survey after their quarterly team meeting, the goal being to consolidate the results for all teams.

Hi! I am looking for a way to include fun pop ups on a regular Zoom Meeting. Not webinar. I wasn't sure if there was a way to do an add on or run an app through it.  EX: Confetti, name pop ups, stickers, etc.