Solved

Following the upgrade to the new version 6.0.0 client, we started seeing the blue/white gallery navigation arrows randomly appearing on top of all other windows. The spacing, however, is not the same since there is no video preview between them. Exiting the client makes them go away. Changing the color theme from light to dark or dark to light also makes them go away.  Following a reboot and sign in to the client, they come back. This problem continues with the latest release 6.0.3. So far, I have only seen this in Windows 11. No error codes are displayed and meetings continue to work normally. It's just a visual distraction. Clicking on them doesn't do anything. I would attach a screenshot, but it looks like that's not allowed here. I have posted to a Reddit thread which does include a screenshot here: https://www.reddit.com/r/Zoom/comments/1cb4lq3/blue_and_white_arrows_appear_on_top_of_all/

What am I supposed to do?  I uninstalled and installed the newest version, I cleared my cookies.  Why am I getting the error again?

When i attempt to sign in to an account or join a metting either from the browser extension or the app it gives me error code 1132. I have tried reseting my router, uninstalling and reinstalling, making different accounts, and the chrome extension but nothing helps and i dont have live chat support. I have a meeting in 1 hour please help. I am using windows with the latest version of zoom.

It seems like zoom people have nothing better to do than to spam my computer with error code 1132 is this even legal? to gain access to someone's files like that?they say breeching community guidelines! what community and what guidelines and if I was reported may I know for what and by who and why would someone follow a report by unknown?probably zoom must elevate their standards and realize their underpaid deep fried diet employees are not good at maintaining any sort of standards. Zoom which no one heard of before the pandemic has the audacity to hijack my computer. I will take them to courts

It's 2024 and I still have to deal with this 1132 error. I can't login or join. I have classes and meetings coming up 😭. I have tried everything.Don't tell me to submit an appeal request if you're not gonna reply. Help me already! Please provide support. 😭

Hello.I am Japanese and this text is translated by DeepL. Sorry for any inadequacies. So I would appreciate it if you could reply in plain English if possible.I cannot update from Windows ver 5.13.0 because I had turned off automatic updates.I have four problems.1. when I sign in, I get a message asking me to contact the IT team and I can't join a meeting and there is no update button.2.When I try to uninstall 5.13 and install the latest version, the Windows installer says zoominstallerfull.msi(path) cannot be found and I cannot uninstall 5.13.0.3. After gathering information, I found that the Microsoft Fixit utility was effective, so I downloaded and started it and uninstalled it, but the application icon is still in the Start menu and I can start it and it remains at 5.13.0. Also, I can no longer uninstall it from Windows Settings.4. I cannot get technical support from the Japan office, and when I try to contact them by phone, they announce that they have no account information, but

Hello, I had a meeting scheduled on the 23rd of May. The settings were okay, made sure I had "automatically record meeting" selected. After the meeting was over, I can not find the recording anywhere. I also started the meeting on my phone. If anyone can help me figure out how to get the recording, that would be really nice.

I took a class last night. When it was over I was unable to access the evaluation form. I cannot get credit for the class without filling out the form. How can I access this form?

Hi Team, I need advice on creating multiple vanity URLs for a single account. We need a specific URL for meetings with government officials due to legal reasons, while regular meetings will use main company vanity URL. Only a few people create such kind of meetings, and only those specific accounts require the vanity URL. Do you have any suggestions on how to implement this without purchasing a separate account? 

Hello. I am having trouble emailing a whiteboard. When I type in an email address (@yahoo.com, for example) and click 'Share', I am given a prompt that reads: "___(my name)____________ has disabled collaboration with users outside your organization". What does this mean and how can I email/share my whiteboard with users? I've attached a screenshot for reference. Thank you!

I've found out how to add a button to the toolbar, but how do I remove one?

Hello all.   I am a licenced Zoom user.  From time to time I want to setup a meeting and send link to colleagues but NOT attend myself.  It is insisting that the meeting is launched from my specific PC.   How can I have it that another colleague can launch the meeting from their device and not have to launch from my PC.  Thks Fergus Dublin

I was wondering if I can call my friend by her phone number but still see her face like I were to zoom her

Hi, I tried following instructions but it seems not to work.  I still receive Zoom reminders for unrelated events in my Outlook calendar.

Is it possible to record a Zoom meeting, but not have the screen sharing be recorded? Or asked in another way, have a recording of a meeting that only records the speakers in full view and not any screen sharing? I know Zoom Clips can do speaker only recording, but this isn't a meeting. I'm trying to do this during a meeting with multiple people on the call. I've looked through different recording settings and tried a bunch, but no luck! Any insights? Or is this just not possible?

How to solve error code 13224? 

We have 2 new Zoom rooms which our vendor is assisting to install. When controlling the house PC to show local content (not in a zoom meeting), the mouse response is about a half second delay and causing issues for our employees trying to present to users in the room. I have opened a support ticket with Zoom and I'm hoping to get a response soon. Any help is appreciated.

I’m trying to reach your support team. Why did you disallow my device from entering zoom rooms? I did not violate anything?

Is there anything I can do to lift the 1132 zoom error code permanent restriction banned? 

So recently, I’ve been trying to get help regarding a 1130 to error code that I recently received. And due to the complete gross and negligent response times and outlandish lies provided by the customer support team. I have now resulted to asking for help on here now. After receiving an email from I clicked a link that was attached to it and resulted in nothing. The link was supposed to send me to my status update regarding my ticket that I submitted For this situation. But the webpage is blank, and when I log into my account, it is not there, and on top of that the chat is not allowing me to access to representatives or agents. That is completely unprofessional and unfair to a user/client that is using these services. And I still have a copy of my email so if you want me to send that I will. But for everyone that is reading this, I do have screenshots of three separate conversations with customer support representatives and how they completely lied about  error code 1132 and

if anyone has gotten an error 1132 and doesn’t know what it means. Well here you go. Turns out it’s a”secret” ban to your account. Rather than admit that you are banned outright, they would rather be secretive and manipulative by calling it an error message. That, in a professional opinion, is not only false information they are providing. But also extremely misleading. This tactic, asking side a tech support rep for subscriptions only, tells me that the only way to ever get true help is to pay for a subscription. That’s gross and manipulative. If someone is banned just tell them. Don’t disguise it as an error code. That is wrong and misleading in many, MANY,  ways. 

When using the Zoom application with iPad, my screen (participant screen) disappears when the host screen shares. In the past, even if the host screen shares, the host and the (participant) screen were displayed along with the shared screen. But all of a sudden, the  participant screen is not displayed, but only the host screen. If I click the host screen and click on the gallery view, a window is added differently than before, so I can't see it on one screen [only  shared screen] or [only host and participant screen] by drag.Is there a way to make all 3 shared screens, host screens, and participant screens appear on one screen as before without moving the screen?

I have looked if there is an easy way to identify Team Chats where a file was shared.  Even better to identify files share with an external Team Chat member.

I recently updated to iOS 5.15.2 and there is no Cellular Data Option under Auto Connect Audio anymore. Only options are WiFI or No Audio (which selecting no audio bumps me off the meeting) I did not have this issue prior to upgrading. i have reset my network settings.iOs 5.15.2iOS system is 16.5.1restarted phoneremoved old physical SIM thinking that may be an issue with an eSIM - no helpmicrophone is on and detectedcellular data for the app is toggled onthis is an app design issue.I should not be bound to wiFi to make a call via Zoom. please provide a new update to the app asap. thank you.

While having a meeting, I divide the participants into breakout rooms.I have activated sceen sharing, so they can share screen in each room. But when the start a whiteboard, the cannot write on it.It´s only possible for them to activate a whiteboard, not use it. How do I activate this function, so that they can use the witheboard in each breakout room?