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I am having a problem when I am using Dual monitors. I am using a laptop and an external monitor. Just recently when the second window is open on the laptop screen the video is frozen. When I move my second window that is displaying on the external monitor to the screen the laptop is using the video freezes and it stays that way even if I move the window back to the external monitor. I can still use the chat and see participants on both monitors  but the video stays frozenI have tried re-installing the Zoom desktop app, changing all the video settings one by one (turning all off and on again), and updated all my drivers.Is anyone else having this problem? This just started after updating to the newest version of Zoom.

I am trying to find a way to easily communicate via the Internet with my memory-challenged mother.  I am currently using a device called ViewClix that lets me see her and talk, without her having to do anything.  She can see me too. However, the audio quality is absolutely horrendous, for some reason that I cannot diagnose.  Zoom audio quality, on the other hand, has always been great in my experience. So my question is, is there a way to set up a PC that would be dedicated to running a hands-off version of Zoom, so that I can log in at any time from my own PC and talk to and see my mother with decent audio? Thanks.

Hi! I would like to buy a PTZ camera and use it during video conferencing, so that the not present participants can control the pam, tilt and zoom functions of the camera. Can you help me in which cameras are compatible with this feature and how to install it into my Zoom client? Thanks, Arpad

Is there a way to get hold of links that have been shared in a meeting that is ended?  Really importanrt : ) 

For more than a year i have been unable to connect to Zoom Meetings on my laptop. Ironically, I can connect on my tablet and phone. I support documents that recommend that you down load the Clean Zoom application and do a clean install of the Zoom Room client. The problem is that Clean Zoom is an exe file designed for Windows boxes and I use a MacBook Pro. I did, however, attempt to uninstall Zoom Rooms and perform a new install. Did not work. I have also tried connections under different Wifi networks with the same results: no connection on my laptop and successful connections on my tablet and phone. Your assistance will be appreciated in advance. Macbook ProOS Sonoma 14.5

I created a webnar conference for my company, but the subscribers are not receiving the confirmation via email with the webnar link once they are subscribed.

I want to setup smartermail on contact center management > preferences > email engagement > connect new email. however, after i click on it, they only show through google or microsoft only.

meine Kamera am IPad folgt mir bei Zoom Meetings. das möchte ich nicht, da es in größeren Meeting unnötige Unruhe bringt. kann ich die Kamera im IPad fixieren, sodass sie nicht mehr mit schwenkt?bei meinem Desktop ist die Kamera fixiert und schwenkt mir nicht hinterher.Wie kann ich das auf dem IPad ausstellen?Danke für Tipps.

Hi. Everytime I try to log on to a Zoom meeting, I get an error 1132 message, and I must reset my Zoom password and I do get onto the meeting.I have re-installed Zoom and re-set my Modem--and this hasn't helped.I've been using Zoom for 2 years with no issue. But the last week this has happened constantly. Any suggestions?Thanks in advance. Librarian11111

Hello, We have scheduled a Zoom meeting requiring registration.  Several employees will be participating at the event as facilitators. To simplify the process for them, I sent a calendar invitation through outlook with the Zoom link from one of our other employees who is an approved registrant. Since authentication is not required, employees can access the meeting using this approved registrant's link. However, everyone who uses the link is automatically identified in the meeting as the approved registrant's name. Is there a generic link I can use that would not automatically identify them with the approved registrant's name? I would like one generic link (directly to the meeting, not the registration form) I can include in the calendar invitation to the facilitators so that they don't have to  register and download their own .ics file to add to their calendar.  Thanks for your help!

I just set up a recurring meeting (7 weeks, same day and time each week). But Zoom doesn't generate the same sort of email that people can click "accept" and the meetings go automatically onto their calendar. Instead, I have to copy and paste the meeting info into an email. When the participants receive the email, they have to create the meetings and add the links manually. Is there a way to automate this?

I held a meeting last Friday that followed all of the steps to record and not that I am trying to access the recording It says not found. What am I doing wrong? I put in my meeting infoand it says no recordings found. I have gone to my account, recording and it not here, I cannot remember if I did a cloud recording or a computer recording. 1. How can I check which one I did? 2. How to access the recording? 

So I have sent appeal email twice, once last year!  and another about two months ago.  I bought a used MAC and Macbook Pro to find both have 1132 error messages and treating me like Ive been banned!  Zoom yet to reply?!  Help?

Hi,   I've never had issues with the Zoom Windows app before but yesterday, I started getting the message: "Unable to sign in Error code 1132". I can still login on the website through my internet browser and on my phone but not on the Zoom desktop client for Windows. I've tried uninstalling and reinstalling. Does anyone know why this might be happening? I've even tried making a new account with a different email address to no avail. I'm on Windows 11.

I have an1132 issue. I contacted zoom trust and safety, but they have not responded. How long does it take? 

Using zoom app on my iPhone13. Zoom version 5.15.2. I was tried everything from everywhere that suggested. My network carrier is totally well operated. Also already submitted my appeal but nothing change. Please help. Thank you. Report link: https://op.zoom.us:8443/tos/report/detail?uuid=cc8127eae20046d0aa08ed0ec17d5d8e

Hi guys, why am I getting a error code 1132 on my desk top, but not my phone? My desk top uses windows. I tried the chatbox and it didn't help.

My phone was blacklisted by zoom. I submitted two appeals and the second one was approved. Unfortunately, I am still getting an 1132 error. I tried deleting and reinstalling my app. I cannot get a response when reporting the error… and I cannot sign into my account to get assistance on technical support. Please help!!!!

HelloI need a help: i started a meeting on zoom and after 18 minutes i designed a host  then when the meeting was finished i didn't manage to get the entire recording but i got only 18 minutes recording. I looked every where in my computer, because i choosed the option of recording on the computer, but i didn't find it. Thank you helping me because it's very important for me to get that recording 

We get an error when we try installing or uninstalling the Zoom application.  Error message"C:\Windows\TEMP|ZoomInstallerFull_5.13.11.13434_x64.msi" cannot be found  We can't find the MSI file in the temp folder, so we can't reinstall the latest version of Zoom. We also tried the Clear Zoom exe but keep getting the same error. Please let me know where we can download this MSI file. If not please provide us alternative solution.  Many thanks Regards Dash 

My audio works with all other feature and apps on my laptop but Zoom, do i need to unistall and do i loose all my scheduled meetings if i do, this has never happened, been on zoom for 3 years. Guy 

I have been teaching violin lessons via Zoom on my laptop, and it has always worked fine until the latest update. After this update, it’s not functioning properly. I have enabled the original sound, the musician's mode, and even checked if Windows had any sound effects activated, but there were none. I went through all these settings with my student as well, and everything seemed correct. However, after the update, it’s not working. I can hear my student speaking, but when they play the violin, I hear nothing. We spent more than 40 minutes testing different options and microphones (headphones, etc.), but I still couldn't hear the violin sound. My student could hear me normally. The issue was only resolved when I joined the meeting from my phone as well. I then deactivated the audio on my computer and used only my phone for audio. When I did this, I could hear the sound normally on my phone, but not on my computer. Interestingly, when my student played, the microphone icon on

Language difficulty is a big problem. Can AI Companion use local languages such as Japanese?

I have Google Chrome set as my default browser. This has been confirmed in chrome itself in Settings -> Default Browser. When clicking any link in (say) Zoom Workplace 6.1.1 chat, Firefox is started. This is problematic because I have to use Google Chrome for authentication as required by my company. Zoom Workplace v6.1.1 does not honor Default Browser in Ubuntu 

My Eckankar church uses unique words not included in the Zoom CC dictionary.  How do I get Zoom to add a few words?  Or can I do it myself? ECKANKAR is displayed as "ack and car," Sugmad as "soup mad," etc. TIA Richard BerlingTech volunteer for my church and a Kiwanis service club.