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Ive followed every link - turned on every toggle - given myself user permission but still there is no translate option next to the captions button  Under Captions and translation, enable Translation, and select the language you want the captions translated to.Next to the Show Caption button, click the upmine says CAPTIONS but no TRANSLATE, even though ive been into user management and clicked that and ive been into advanced settings and done as prescribed. anyone else have that issue ? 

I have purchased the translated caption add-on and made a test to see how it functions. Unfortunately, the quality was not the expected one. One cannot really understand nor follow what is being said. Both host and user had the updated version of Zoom (6.2.0), and we were both on desktops. We were speaking in English and enabled the translated caption to Spanish. It was difficult to follow the translation, with many errors and the speed was also very quick. The AI starts translating literally but as the phrase is developing, it might propose a word, and then change it on the way because it doesn't fit well with the whole phrase. Meanwhile, the whole phrase is over and the next one starts so things get mixed up. I have a video to exemplify this if needed.

I've checked desktop and system settings, and also zoom time settings.  Zoom continues to give me reminders a whole hour before.  Somewhere Zoom thinks and reminds me of appointments a whole hour earlier than actual.  How do I fix this.  I've done all the obvious fixes, need next level suggestions. Version: 6.1.12 (46889)DesktopNo error, it's picking up the time incorrectly somewhere.I've gone to zoom timezone and verified that it's ESTI've gone to my desktop settings and verified that it's EST 

For the past 2 days whenever I make a call on zoom phone I can hear the other person but they cannot hear me. I tested my audio in settings and nothing is working. I have microphone enabled for zoom in my settings. I don't know why it is all of a sudden not working, i already followed this article but didn't work

Hi all, I need help creating an "Add Zoom Clip" from a previously recorded video. There is no tutorial for it and nothing on the Zoom tutorial.Please help,

Has anyone had issues when trying to Join Zoom Meeting from a Logitech Rally Bar that is setup as a Teams Room primarily. We have seen issues from time to time when trying to join Zoom meetings from the Logitech Rally Bar Teams Room system. I do understand that this app is designed by Microsoft and not Zoom but figured to ask here as well. CollabOS version: 1.13.124.Teams’ Room version 1449/1.0.96.2024091202

I am having two users (I have 4 total using Zoom Phone) who have difficulty transferring from User 1 to User 2.. They are in the same Shared Ling Group, have their time zones set but with working hours for the firm at 24/7, what else could be wrong? User 1 gets a "We're sorry, no one is available to take your call" message when trying to transfer to user 2.  I checked for working hours, unchecked the "Hide incoming calls while in a Zoom meeting" option in the desktop app, I've compared settings for user 2 and they are the same as every other user. What could be causing that error message?

When I launch a meeting on my ASUS laptop and send an invite link, the joining guest can not hear and see me although the mic and camera indicators are on, and I can hear and see myself, but not them. This has repeated on multiple occasions with the laptop, but when I switch to phone, everything is fine. I have been using zoom on this very laptop for 4 years.The connection is from the same wifi spot as my phone.  I have rebooted my laptop. I have updated Windows and zoom recently. 

I schedule Zoom meetings on behalf of my supervisor, using the Zoom for Google Workspace plugin. When I schedule, I ensure that my supervisor is the host, not me. Still, when she starts the meeting and I am not present, if anyone needs to screen-share, they cannot. I have to join the meeting (at which point I automatically become the host), and then give her host permissions. Then she can allow screen-sharing. I don't understand why she is not being given host permissions when she starts these meetings, if she is listed as the host after I schedule. This causes a major issue if I am not immediately available to join the meeting to give her host permissions. Anyone know why this would be? Thank you!

A colleague created a Zoom event, transferred ownership of the Gmail invitation to me.  when I add invitees, the message: Meeting xxxxxxx is not found or has expired.  However, when I click on the Zoom link in the invitation, the meeting is active.  When others click the Zoom link, the meeting is active.  Anyone have any idea what is going on?? I'm on a Mac.

bonjour ma version de zoom est 5.6.1 que j'ai téléchargé . Je n'arrive pas à ouvrir le micro .J'ai un message qui me dit que c'est à cause de mon opérateur (GOOGLE CHROME) . J'ai eu un message qui me dit de faire la mise à jour mais je n'arrive pas à faire cette mise à jour. Je veux essayer avant d'aller payer un technicien informatiqueMerci d'avance si vous pouvez m'aiderRaymonde

Hello, I am trying to figure out if it is possible to upload a recorded Zoom meeting from one account to a separate account. I am not trying to delete the original account, just basically uploading a mp4 file of a recorded Zoom meeting from another account to my account. Is this possible?

Is there a way i can force the code snippet feature in zoom chat to use a fixed font? It uses some non-serif font that causes the code and any data to be out of alignment. Doesn't matter what drop down I use for code style, it always shows up unformatted. None of the columns line up.

Hello, I have just upgraded to Business to take advantage of Scheduler to be able to edit and send confirmation/reminder emails to registrants. But, I can't see how I do this for existing/recurring meetings. Is it even possible? Please could someone post a link to the appropriate help page? Thank you 🙂

An spammer is using zoom  

In the previous version of Zoom (IOS), after a meeting was scheduled, the email invitation automatically appeared. With the new version, I must manually go to Meetings, copy the invitation, and switch to my email app. These extra steps are a hindrance. Is there a way to have the new version automatically display an email invitation after a meeting has been scheduled?

Hi there, I am trying to export the unique join links of registrants in Meetings and Webinars, but i cannot see a way to do it in bulk. I can copy the link one by one, but if the participants are too many, it is very time consuming and tedious to do this. Is there a way to export the unique registrants' join links in bulk?My plan is Zoom Workplace Pro. 

"Add failed, the calendar-related access permissions are not allowed." Cannot start zoom on Mac laptop.Zoom is asking me to connect to mail and calendar and when I do try to connect google calendar, I get this response:"Add failed, the calendar-related access permissions are not allowed." Please HELP! How do we remove this feature from zoom and revert back to the original way of logging on without Zoom mail/calendar. Thanks!

I use dual monitor mode to project a second screen.  With the change to Zoom Workplace, we now get a black border around that 2nd screen along with a Zoom Workplace logo in the upper left. We really need the content of that window to be full screen like it used to be. How do we get rid of that black zoom workplace border around the window?

The 'Start Meeting' button has disappeared from the desktop application (Macbook Pro) for My Personal Meeting ID.It just shows the buttons 'copy invitation' and 'edit'. I don't know that I have changed any settings anywhere.I have to go into the online Zoom account > meetings > personal meeting room > start new meeting to be able to get into my own meeting room. How can I get the button back? Thanks!

Hi, I purchased a Zoom Workplace Pro Plus account. I have assigned myself (the account owner) a user phone number, extension, and Zoom Workplace Pro Plus package, but when I log into my web app or desktop app, there is no Zoom Phone option. Instead, I get the message: "To use the Phone in Zoom Web App, contact your admin." I contacted Zoom support and they told me to enable "Zoom Phone on PWA", which I did but which didn't make any difference.  I assigned a number to a single user (also using a Zoom Workplace Pro Plus account), and she has no problem accessing the Zoom phone feature. Any suggestions? Thank you! Conor 

Zoom needs to allow whiteboard sharing and computer sound to be shared at the same time.  Currently it is restricted and you can only do one or the other, but I want to be able to use the sound and the whiteboard at the same time.

Hi, I can use Zoom with two different email adresses. One is my private Zoom account (email1), the other is the account of an association (email2). The association's admin granted the roll member for me in the associations account. If I log in with email2, I can verfify by my email2 that I'm definitely in the correct account an not in my private one. Nonetheless I'm not able to see meetings the association's admin planned in the calender that is displayed for me then. Why is this and what can the admin or I do? regards, Andreas

Hi all,i am using VC system - Rally plus +Roomate(for zoom room) (updated) + Tap ip touch screeni followed this guide by all steps -Using Zoom Interop for Microsoft Teams in Zoom Rooms - Zoom Supportand we get only the webex join option and icon on the controller screen.the roomate support zoom interop?what can be the reason we cant use it.i have checked firewall,mail firewall and the network and cant find any issue.

User is able to send SMS messages but calls are failing from Desktop and mobile app with error code "Call failed (code:4202701) "