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I am logged in as part of a company account on my desktop app, but my employment with the company ended and thus I cannot log in through the SSO on the web. Without realizing I was still logged in on my old company account, I recorded a meeting to the cloud today through the desktop app. (I was not the meeting host; I requested permission to record.) The "Open recordings" button on the desktop app shows many old recordings but not the one from today, and I can't log in online to look for it there because of my disabled login. Is there any hope of accessing my recording? 

I integrated zoom with salesforce and every time a sales rep. create an event and add a zoom link to it a second event is created as well. How can I solve this?

Probably duplicate but I'm not seeing any solution that works.  Audio volume is fine on my laptop across multiple programs until joining with computer audio to a Zoom meeting, then volume drops.  I have the speaker volume at Max and have turned off, unchecked Automatically Adjust Microphone Volume, and set Audio Profile to Zoom Background Noise Removal to Low (although I have tried Auto, Medium and High but no change).  Why does Zoom automatically change the volume?  What else am I missing?  I don't seem to see any other fixes posted other than the uncheck auto adj mic volume and that doesn't fix it.  The laptop is 3 months old running Windows 11 Pro (although I had the same problem with the laptop this replaced)

Good morning,  Is there a way or option to, by default, allow participants in a webinar the ability to unmute themselves? I have done some digging, and I believe I found a way to enable it per meeting, but we would prefer it to be a default "going forward" option that anybody in a webinar can unmute themselves to speak.  Thanks,  Tyler Kurth 

Greetings.   I would like to ask for your assistance to turned off the Read AI in all our zoom meetings. We just need the Zoom AI and the Read AI is taking over too.   Thank you.

Hi. I am using zoom to host webinars for a Learnworlds platform. At the moment I am struggling to get Learnworlds to recognise the resgistration link from zoom. Does anyone have experience with this who can advise? Many thanks 

Is there a Plan that allows adding Audio transcription to a single Pro account. We are a small not-for-profit and can't afford to pay for a 10-licence business account to get this feature. 

Hi there,is there a way to reduce the width of my video image from the camera? I have to cut something left and right. Can someone please help me? Greetings daniel

We have a dedicated after hours phone number with 3 people accepting calls from that number.  What do I need to set that up in Zoom?  We previously had it set up in Vonage but now we've transitioned to Zoom Phone and I can't figure that feature out.  I've assigned a number to our After Hours "user" and assigned a phone license to it.  Now I need to figure out how to route any calls from that number to the 3 people who are monitoring it.  Did I even have to create a user for this task?  I can't find a how-to anywhere for this.  Thank you.

Is there a way to randomly select an active participant during a live Zoom meeting? I would like to use this to randomly select students during class but also to hold live raffles during parent/community meetings. Thanks for the help! Seth 

I am struggling with my Zoom camera. When I join a meeting, it shows my screen as grey with a laptop on the screen. The camera on my laptop is circled. I am not sure how to fix this. This has never happened to me before.  I am not sure if my camera should be the same as the system or integrated system. I am also not sure what the video rendering method and hardware acceleration option should be. I looked at the troubleshooting steps and I am honestly lost as where to start to fix this. I wish I could attach a photo of my screen and settings. It is also disappointing that I cannot receive support from a live agent unless I have a paid subscription. 

I had a situation (n=3) where the scheduled meetings in Zoom disappeared from account.  When folks went to login, meeting link was no longer valid. ZOom support says it is connected to my Google calendar and if I delete from Google calendar, it will delete from account.  Never wanted any connection to my Google calendar anyway...I don't use Google calendar for work. Any suggestions to disconnect all communication between Zoom and Google?  

I'm Zoom admin but can't find where to update the body in Zoom webinar follow-up messages, only the top and tail. An old message is embedded that I don't seem to be able to update. A few messages seem to say this isn't working but they are months old so I'm hoping this has been fixed. Anyone help?

when I try to share my computer audio when sharing my screen, A prompt comes up and asks me to input my administrator username and password to download an audio device.I am using a MacBook. Not sure which version of Zoom I have.Is there a way around this? Why is my Zoom doing this?

Hi, I would like to prevent participants from sending files/photos in meeting chat, while still being able to do this as a host/cohost. How can I do it?

The passcode to one of my recordings isn't working, so my clients cant access the recordings. I have gone into settings to disable the passcode, but when you download the link, it is still asking for a passcode.

A meeting was hosted, recorded, and saved locally. This recording is supposed to be uploaded as a webinar. However, the locally saved file only shows the shared screen. Why is this the case, and is there a way to display both the speaker view and the shared screen?

Hi, I have a pro plan and have a one off event to host that will exceed my 100 person max.   Any insights on how to do this without having to permanently upgrade to business plan? TIA!

Hello!I have a problem. Since last update my Zoom conferences always have the same problem, "Bad connection". I've already checked everything in my laptop, checked my wi-fi setting, and everthing's fine. What can I do with it? Thanks in advance 

Hi everyone,We recently enabled ZDM to manage Zoom workspace on our Windows desktop computers, I managed to add 2 desktops by appending the Token string to the msi file during the client deploymentmsiexec /i C:\Windows\Temp\ZoomInstallerFull.msi /quiet /qn /norestart /log install.log ZConfig=SetEnrollToken4CloudMDM=xxxx-xxxx-xxxx-xxxx  the only issue that I am currently facing is that when the end user trying to upgrade to a newest version of Zoom client they would be asked for the admin credentials, is there any way to do the update without having to enter the admin credentials or adding any switches to the ZConfig during the deployment?I also have a question, why there is an icon next to any update setting in the portal with the symbol v. and I hover over it it would display 5.13.5? the current Update Channel set to Slow,the Zoom client at the desktops is Version: 6.2.5 (48876)Allow users to configure auto-update for Zoom desktop client = ONUpdate notifications -

Hello everyone.  I cannot start a meeting with the app, I tried to run the program as administrator but the host button does not start anything. After several attempts the system offers me to host the meeting through the browser but you lose a lot of options like drawing on the meeting window. I uninstalled (also a big issue) and reinstalled to no avail. I work on windows 10. Any suggestion?Thanks.

I am unable to mirror my ipad when in share mode in my zoom meeting.  Last week this worked.  Today, even though I can find the zoom link on my ipad when attempting to mirror, I get an error message that airplay could not connect.I have a new computer with Windows 11 on it.  Is there some setting I need to adjust?  I need to get this resolved ASAP as I am in the middle of assessing a student, and we mirror our testing materials from our testing website via our ipads.

When I host a meeting I do not have this problem.When I join a meeting all of the participants and myself are seen as black boxes - even though video is ON.I've gone through all my settings and the community... and what I'm seeing tends to focus on this happening during screen sharing. I cannot see a screen share OR any of the participants at all during the meeting from the moment I join.Any suggestions? I've updated zoom and my computer.Thanks!

I enabled automatic summary generation on my Zoom account but initially kept the sharing option disabled. When I tried to share one of the past summaries with attendees, I noticed the share button was grayed out. I then enabled sharing in the settings, but the share button for the past summaries remained inactive. Additionally, when I attempted to share from the summary history, a pop-up window appeared stating I don’t have permission to share, even with my own (host) address.Do you have any ideas on how to resolve this?

We host a large meeting requiring multiple co-hosts in addition to the host. Each co-host is responsible for a specific set of tasks. For example, the bouncer is in charge of admitting participants from the waiting room and removing disruptors when needed. We also have a support role for one co-host tasked with answering questions in the meeting chat (we only allow participants to chat with hosts and co-hosts for security and safety reasons). This role doesn't require admitting or removing participants, but the generic co-host role gives them this option. We need to be able to create our own custom co-host roles with specific permissions. I don't see anything in the Zoom guides about roles and permissions that pertain to Zoom Meetings. It seems you can create user roles for other aspects of a Zoom account, but it doesn't have anything to do with permissions during a Zoom Meeting. Does anyone know of any customization options that would provide a more granular approach to co-h