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I experience this error when I try to start a meeting or join meetings now. It says "Unable to Join the Meeting" Error Code: 13224. What could I do for this? I have a Zoom user license now. I have tried sending a report but nothing has changed. My devices are a desktop and Android phone. The error shows on both devices.

Dear all, Whenever I look for advice on how to change the number of visible participants in  meeting I often end up quite confused as to what should be possible. Sometimes settings that people advise me to change aren't available. This article talks about the CPU requirements for a desktop client: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0063672  It doesn't mention a web client or whether the operating system makes a difference. I would like to know how to find out definitively , what platforms support the display of what numbers of people. It would be good to know also why restrictions are placed on different clients. Why, for example, would it not be possible for every client to attempt to display as many people as possible, and allow the end user

I use Zoom to stream to a costum location.I need to enable automated capitoning in Zoom, but I don't want the captions are visible on livestream.Do you know if it's possibile to disabile the capitons viewing in livestream (only in livestream)?Thanks  Isabella

Ever since Zoom switched to Workplace, it's been hit or miss getting an audio transcript of my meetings.  I have a business account and work on a Mac. Under the Recording tab, I have cloud recordings enabled. Would scheduling the meeting through Acuity Calendar have anything to do with it? This situation only began happening when I upgraded to Workspace. Help! 

Hello, I somehow sent a webinar recording to my PC instead of the Zoom cloud.  How to I upload the recording to the Zoom Cloud so I can use the editing tool in Zoom? Thank you, 

Someone asked this following question on the LinkedIn Events Professional Community .... and I did not know the answer. So I am eating out to you ask if you have TESTED and working solution to enable affiliations on Zoom Webinars i.e. tracking sources of registrations and revenue tracking/sharing functionality. I can imagine how to do this, but I have never done it. 

Hey we are trying to update Zoom (from 6.2.2 to 6.2.3 on Windows) on one of our users machines but we can't install, uninstall or update Zoom. We get the error message "The feature you are trying to use is on a network resource that is unavailable" but we don't use a network resource but just a local installation on the C drive here's the path: "C:\Program Files\Zoom\temp\temp.msi". Also when guiding it to the right folder where this installer sits it's throwing the same error.What I tried: Downloading Zoom installer 64 bit from the official site. No success in installation it tries to remove the old installation but runns into the same error as mentioned above. Uninstalling Zoom doesn't work it also runns into the same error. Updating via the app doesn't work also the same error occurs. Question: Is there a Zoom tool for clean uninstallation? Any help would be appreciated.&

Hello, We recorded a webinar and I cannot find it.  I believe what happened is during the process of creating the recording a pop-up box appeared and I clicked cancel.  I never had a box pop up before and not sure what the box was but apparently i lost the recording. Can it be recovered.  Any help is appreciated.  Thank you. 

Hi, I saw that there is a beta function using the Decklink I/O since may. How can I join it? 

Hello,When You schedule a meeting and check automatically record zoom meeting, and as an option you choose record to a computer. Is recording will record the meeting without host automatically and then send record to documents folder?  One of the our users said that this was works for him before. 

I am pretty sure this is a bug brought on by the recent update. If I plan a meeting from my home screen, I get a pop up message with the invitation text that I can copy/paste. But the meeting does not get pushed to my calendar. However if I plan the meeting with the new calendar tab that was added, it still gets pushed to my calendar. In principle I don't need a solution since I can just plan the meeting through the new calendar. But I am very annoyed that I've missed several meetings last week because of this bug. 

I have 2 cameras set up for Zoom Workplace. When I toggle between my cameras (Alt + N) it goes from camera #1 to camera #2. But if I toggle again, it goes for a 3rd "camera" titled "screen-capture-recording". This gives me an unending view of my desktop.  Obviously I don't need this as a camera. I have spent hours and hours reading fixes for this and cannot figure out how to either disable it or delete it from my cameras in Zoom. All help is appreciated!  

I'd like to use the slide control feature for an upcoming webinar. However, whilst doing a test webinar the slide control didn't appear in the task bar. I was sharing a PowerPoint presentation in full screen mode and it still didn't appear. Any advice would be greatly appreciated!

When I click on the zoom icon on my task bar and click to sign in it says: Your app version needs to be 5.17.5 or higher to sign

Hi, Can anyone help how can I connect with following zoom servers/datacenters for zoom meetings while sitting in KSA: jed.zoom.ushof.zoom.us Reason is to reduce the latency and improve the quality of meetings. Thanks & Regards,Hassnain

Alguien puede decirme si al rebajar el plan de Pro a Basic perderé el acceso a las grabaciones? Someone tell me if by downgrading the plan from Pro to Basic I will lose access to the recordings

My video is locked in Zoom meetings even though my camera is enabled

Hello Everyone,   This is Coco from Zoom Docs Product team. We are always looking for ways to improve Zoom Docs, and your feedback is crucial in making Zoom Docs more user-friendly and powerful. 📪 Tell us about your journey with Zoom Docs!   What we are eager to know: What features of Zoom Docs do you find most helpful?  Were there any difficulties or issues you've encountered while using Zoom Docs? What information or content would you need to help you use Zoom Docs more effectively? If you’re intrigued, we’d love to have you on board—don’t hesitate, jump right in! Your input is diamond💠 Please feel free to share your feedback in the comments—we’re listening!   Coco Zoom Docs Product team

I found some references to "host" and "co-host," but changing them does not affect the results of the save, and when I tried it at hand, the cloud recording itself was not possible unless I was the meeting creator. I'm tired of checking recording results while changing conditions one by one.Is it a requirement that an account with cloud recording privileges (Pro plan or higher) create the meeting? Is it possible to join a meeting created by someone else and initiate a Cloud Recording? 

Zoom 6.1.12 on Windows 11When I share a second camera there seems to be no way to see what others in the meeting are seeing.  Is there a way to view my outgoing feed?

I sign in on my PC as the host and on my iPad as a participant. In the past, when I wanted to share a whiteboard, I would allow my iPad to host. Then, I was able to instruct Zoom to disable annotators. Now, I am unable to do so with the new Zoom version. Please help. 

Hello there!Faced with an issue that I unable to reset a forgotten password.First of all I go on https://zoom.us/ and choose "Forgot password" then enter an e-mail that I used to register in then solve the captcha and then receive an e-mail to mailbox but, when I click on "Reset password" I've got redirected on the same page when it started from. Tried to send and open a link from an app, browser and mobile app - all the same. Any idea what's wrong?

In my privat-Account I can´t send files, because the option in the menu is grey.It saiz, the option should be closed by the administrator. But there is no administrator except myself

Hi,  I broadcast a Church Service via Zoom using a video camera plugged into a Windows 11 laptop (HDMI to USB).  All works sort of OK.  But a big problem is Original Sound.The system used to remember to leave Original Sound in its previous (on) state.  But now it always defaults to the Original Sound=Off.  No problem, I hear you say, just switch it On every time.  I Do.  Until I don't.  Every once in a while I forget and the service is broadcast and recorded with unusable sound.  The spoken word is barely listenable and the singing is broken up and awful.  Is there any way to force Original Sound=ON as the default please? I have seen one comment elsewhere about a registry setting.  But the registry tree it talks about is not present on my machine.  So I'm guessing that must be windows 10. Once I have that solved , I'll need to fix the very low resolution of

We've implemented, integrated, and tested Zoom Apps SDK on Zoom Rooms both Windows and MacOS. https://www.npmjs.com/package/@zoom/appssdk ```const config = await zoomAppsSdk.config({ capabilities: ["getZoomRoomContext"], });``` However, what we found is the config method works fine only on Windows and MacOS Zoom Rooms that version is older or equal to the 6.0.6 (May 28, 2024) release version. After the 6.0.0, we tried to open the Apps on Zoom Rooms but the function would throw an error `Error: config took longer than 10000ms to respond`, even though we've increased the timeout ms, it still errors the same. I think some interface changes don't match with the JS SDK anymore internally from Zoom Rooms later than 6.0.6 or even the latest version, which is only replicable on the MacOS side.