Products

Can I request mouse control of someone else's screen in a breakout room if I'm not the host of the meeting?

Hi!We have received the data update email for apps on the marketplace.The last part of the email contains this indication: To provide the required information and complete the DSA compliance process, please go to your published app's Build Flow here, provide the details in the App Submission section, and submit an UPDATE request. We went to the indicated page and to the section where we uploaded the app, but there is no "App Submission" section!!!Or rather we can't find it and this means that we can't enter the requested data.Maybe we don't see it because our app is not for sale and is not public?Can anyone answer me?Thanks,mandl

We are using Zoom VDI client on Azure Virtual Desktop with about 15 different hosts running the same image.  Zoom Client for VDI(64bit) version 5.17.14660 in installed via script during host generation.  Some users have a problem where they get an error trying to login to the Zoom client.  It says, "Update required: Your app version needs to be 5.13.0 (VDI plugin) or higher to join this meeting. Contact your IT admin to update. Join this meeting from your browser." Other users on the same host have no problem logging in, so it seems to be a profile based problem.  We have tried renaming the folder .../appdata/roaming/ZoomVDI.  This is recreated, but same problem exists.  Does someone know how we can get the app to work for users without rebuilding their Windows profile?

My Zoom meeting suddenly not responding and exits the meeting every time after I join the meeting and choose join audio, but the camera is safe because it can be seen and when I decide not to join audio the meeting runs smoothly. The oddity occurs when I choose join audio.

When closed captions are enabled by the Host of the meeting, I find that the following issues occur:  Speech that is translated to text comes in 4 or 5 lines at a time and there’s a long pause between their appearances. The time they stay on the screen is so brief that even a fast reader like myself can’t keep up. When someone enters text in chat, the chat window appears as an overlay on the captions and it becomes difficult to read the captions. How do I change the format of the captions so that  Text appears within couple of seconds after they are spoken and appears no more than 2 lines at a time.Chat window can be moved to the side so it does not block the captions. ??? Also, the caption font that appear on the screen is small - please make it possible for the user to enlarge it if needed even for folks with glasses. -Amy

It's march 2023 and still no 7x7 gallery view in Linux...

Hello, Peeps. I want to add zoom meeting widget on my website how can i do that ? user comes and join the meeting from my website i don't to send the links again and againplease help me with that.

Dear all, Thank you for being here to help rookies like me.I want to organize a book presentation in which seven panelists will present the book along with the Author. We also want an Audience to watch this presentation, and at the end, we want them to be able to ask questions when all the panelists are done.My plan in Zoom is up to 100 people, which is probably enough.How can I separate the panelists from having the opportunity to talk from the audience that cannot get involved in the presentation, but just at the end for QAThank you very much

Is there a way to sync the calendar created in Zoom Docs data tables to the users main zoom calendar. We considering using this table for project management but would like tasks assigned to users with dates associated would show up on this main calendar page in Zoom Workplace.

Good morning, I participated in a meeting where only the host saw who was participating in the meeting, we (the guests) didn't see each other, nor did we know who was in the meeting. How can you set up a meeting this way? Thanks

Whenever I try to enter a meeting - the meeting window opens and then immediately crashes and closes.Then it tries to reopen, and crashes again. Tried to restart my PC, reinstalled Zoom Workplace.... Yesterday Zoom Workplace was updated to version 6.3.6 (56144). Needless to say - but I couldn't find any way to contact support. Going through the bot leads to endless and futile dead ends... Would appreciate every assistance.

Is it not possible at the moment to link or better set bi-directional links between data tables, p.e. tasks to project and so on?

With a single client my mic and audio doesn't work when I join their meeting even though I tested both and they worked just before entering the meeting.  All the clients could hear each other but I could not hear nor be heard.  Since the mic and speaker using a Jabra plugged in headset tested correctly, I am at a stand still and we then have to switch to MSTeams.  It is highly unprofessional for me to not be able to figure this out but I'm stumped. When I switch to MS Teams the headset works just fine. 

When I release the standby, the survey does not show up. I have tried many times and the result is the same. Is this a bug?

Hello,I am running a support group for people with a certain problem. You can think of it like an AA group meeting. Can I use Zoom to hold a meeting for free with many people at the same time? Thank you.

I get this message when I lunch zoom link. "Your app version needs to be higher to join this meeting. Please contact your IT team to update your app"

When, a few months ago, I used to record a 1 participant meeting of just me practising speaking into my camera, I used to have the image of me small on the screen, and the video came out with me full size. Now when I do the same thing, I get a video that is mostly black with a tiny video image of me in the middle.  If I make my video image larger, then the size of me in the resulting image is also the same amount larger. How can I go back to having the video being the camera image fullsize, even if my previous window is small? I've played around with various video settings but can't seem to find anything that works. Zoom version 6.2.6 (41824).MacBook Pro running Version 14.5 (23F79). Can I get the old behaviour again, or is uninstalling and from somewhere installing an older version the way to go?   Many thanks in advance.

When we're setting up meetings in Google Calendar that need to use Zoom, the invite generates two different links for some reason (two different IDs by the looks of it). This is super confusing and some people join one link, only to wait around for others who join via the other one. What is the point of this functionality? I would like to set up a meeting with just a single link so there is no confusion at all. This happens whether you use the Gcal zoom add on or not. I can't seem to find a workaround at all. See screenie attached.

Under custom registration questions, is there a way for you to import answer choices when you select a "single choice" or "multiple choice" question? My organization asks people what "chapter" of our organization they are from and we want to have a drop down with all of the options but we have over 200 and that's a lot to type out. Many other platforms have this feature.

Hi I am setting up my first meeting for Sunday on the basic plan. But my attendees have not gotten a email with the meeting invite and I don't understand why not?

Add a Zoom Meeting in Outlook with Add-In is no longer working with Outlook Desktop.  When we try to add the meeting, the progress circle spins but never works.  Zoom Client Version VDI_5.15.4.  It is working with Web version of Outlook.

Today I received an email from Zoom saying that someone had joined my meeting, a problem with this is the date that it states is:-TimeOct 29, 2025 06:00 PM London Note that this is a date set in the future, am I at risk of a causality loop here? How do I use this info and stay sane?

EDIT: See below for solution!! Hello, Recently for no apparent reason my microphone stopped working in zoom.  The laptop is 3 months old, it is an HP Envy. The microphone available to zoom is called "Array (Intel Smart Sound Technology for Digital Microphone)". It worked a few weeks ago but not now.  Zoom sees the microphone but nobody can hear me.  It is unmuted.  The microphone works in windows. When I go to test the microphone in zoom, I can click the test button but when I speak the meter doesn't move.  I went on HP website downloaded and installed the latest drivers but no help.Thanks

I have "Always show video preview dialog when joining" checked,  I have "Stop my video when joining" unchecked.  However, the preview does not appear.  What do I do?  I really want the preview on.

I wanted to go back to an old webinar to see the email settings, but there is nothing older than 4 months showing up. Do old ones get deleted? How can I find them?