Allow users to record their name | Community
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Newcomer
February 14, 2025
Question

Allow users to record their name

  • February 14, 2025
  • 5 replies
  • 2 views

The Zoom Phone automated attendant's pronunciation of people's names is wrong in some case. Zoom needs to allow users to record their own name. 

5 replies

Partner
February 15, 2025

I agree, this is a great feature request. Thanks @ECollins

Partner
February 18, 2025

Yes, this! Most TTS and IVA say my name incorrectly, and this would be a great improvement to Zoom!

Partner
February 18, 2025

I agree, allowing users to record their own names would be a valuable enhancement to the Zoom platform.

Partner
February 19, 2025

I agree, this would be a valuable feature for customers.

 

 

sparrow
Community Super Champion | Customer
Community Super Champion | Customer
February 19, 2025

You always have the option to externally record a greeting stating each option, 1 for this person, 2 for that person, etc..... by someone who can pronounce it correctly. We have an organization of 25k users and moved to 3 different voicemail systems in a 13 years span. Most folks are either fine with the Zoom TTS pronunciations or upload their own professional greeting.