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HiI have been teaching on zoom for 6 years - and yesterday I found the meeting links were not sent out. I did what I normally do - arrange a meeting, then click send email. No emails went… why could that be? Has anyone else suddenly found this? Thanks 

Is there a way to edit how a link looks when shared?  It currently looks like a zoom meeting link to be in a zoom link.  

Recently, on 3 separate occasions, I logged in as a guest to another host’s scheduled meeting. When I clicked on the invite link, it logged me in multiple times, I appeared in the participant window as 3 times???- and I couldn’t close any of the “2 extras” and had to log out completely- but when I tried to re-enter the meeting the same problem occurred...ANY SUGGESTION OR HELP AS TO WHY THIS IS HAPPENING??? 

Help!    I have tried everything:  - uninstall and reinstall - audio test (correct  - only - speakers and volume up to 100%) - Clearing cache - checking permissions - adjusting computer audio settings (various...remind me)   This is only happening on my new laptop. When I sign into my old one it works fine.    What the issue it:  When I test speakers, you basically can't hear anything. When I put my head really close to the computer, I can hear the very very faint ring tone. Computer audio is on. Sometimes it makes a brief sound or crack before going quiet. The microphone test works perfectly.    Any ideas? The new computer is a ASUS Zenbook pro.

I began receiving this message, "An unknown error has occurred" a month ago when trying to Live stream a Meeting to my Facebook profile.  How can I resolve this?

I have uninstalled and reinstalled and I am unable to see the option to record while on a zoom meeting through my iPhone. I click on the three dots but the option is not there to record nor save to system. My classmates are able to record and are using the free version as well even during my zoom meeting they are able to record.

I used to have a Zoom paid account as president of our local photo club, and my Zoom meeting login name was admin.photo club. I transferred this to another committee member, and now use my personal but unpaid Zoom account for logging in to other personal meetings. But my name still comes up as admin.photo club, and I have to change it after logging in, to my real name. How can I get it permanently changed? Thanks,   Richard Stern

Hi there, I have a recurring meeting for next 10 weeks. I was alerted by someone trying to register that some of the sessions are greyed out on the registration page. I think this is because it was going over 100 people, so i just paid more to upgrade to 500 people. But when i click on registration, the same sessions are still greyed out. I’ve checked my account and says 500 limit for meetings so seems to have taken effect… Any tips?  

Hi folks, We have automatic closed captioning enabled but during zoom meeting the option for CC is not appearing. Is anyone else having these issues recently? Previously we had auto CC enabled but in meeting the option that would show up was for manual CC. I made sure that manual CC was disabled and auto CC enabled, through the web portal. During zoom meeting the option for CC still prompted us to assign someone to manually do CC. I went through this meeting to the settings and noticed that manual CC had somehow been enabled, even though we had just disabled it. After disabling, again, and making sure the auto CC was still enabled, the zoom meeting no longer had the CC option at all. I rebooted Zoom. Signed out and signed back in. Restarted my computer, and the problem persists... Help...

Is it possible to have a second meeting ID for exclusive use with a select client who is looking for this?

I have tried everything. Restarting it, reinstalling it, checking permissions, making sure no other apps are using the webcam, making sure it's up to date. The mic works fine, and the video works everywhere else but Zoom.   I have a Pro, with an M2 Pro chip, and it's running on Sequoia 15.5. I thought I'd be able to get connected with an agent to help, but Zoom so kindly put their live chat feature behind a paywall. Is there anyone who experienced this problem too?

When I am in the main meeting, I have audio and video without an issue. However, when assigned to my breakout rooms, I lose the audio stream and cannot hear what is being said. This has happened on a couple of occasions to me. It has also happened where I have audio in the breakout rooms but lose it when re-entering the main meeting. The video stream is intact and clear (i.e. no signs of poor connection). I have tried using my Mac speaker/microphone as well as AirPods Pro, but the issue has not resolved. 

I am preparing a webinar that I would like to include quizzes/polls in. I currently have a licensed account, but I do not have the webinar add on. My team lead also has a licensed account, and does have the webinar add on. She has scheduled the webinar, alternative hosts has been enabled,  and she has set me as an alternative host for the webinar in question. Per the “Conducting quizzes in webinars” FAQ, I ought to be able to add quizzes/polls to this webinar, however, no where in my account to I appear to have access to this webinar in order to do so following the directions in the afore mentioned FAQ. Specifically, the issue arises with Step 3 “Click the name of the webinar you want to add a poll to”. When I click the Webinar tab in my account, all I get is a advertisement to purchase the webinar add on. Should I be able to create polls and quizzes as a licensed user, without the webinar add on, and if so, how to I go about accessing th

Good morning, I would like to know if some of you experience high CPU consumption with the latest version of Zoom Workplace.I'm on macOS 26 and since the automatic update on Tuesday, February 10 (version 6.7.5 (75246)), I have a very high CPU consumption (between 100% and 140%) and this logically impacts the battery of my macbook.One of the people around me has the same problem. I couldn't go any further in the exploration for the moment.This is the reason for my message.

Logging in through the correct platform, there is no “Reports” option showing up on the left side scroll bar.  Have closed out of the app and back in and it still does not appear.  Any ideas are appreciated!

How can we confirm to Zoom meeting participants that AI is not enabled? It is very important because it is supposed to be an anonymous participation and nothing is supposed to be transcript out of the reunion.

I tried touch up my appearance.  Hated the orange lipstick effect.  Toggled it off and rebooted computer.  Still have orange lips despite the change/reversal.  Please advise how to rectify.  

I have one google account but a few sub calendars under that don't seem to be syncing up with my zoom app. Is there a way to ensure that all calendars under my google account are appearing in the zoom meetings section? Most of these have zoom links in them.  

Installed the updated Zoom for Lightning  (Salesforce Managed package) 2.16 but every user is getting prompted to connect  Error: "To be able to use the Zoom Phone integration please complete the OAuth in Zoom Phone Settings" When I click that link, it takes you to a "Zoom Phone Settings" page that only admins have access to. I clicked "Authorize from Zoom App Marketplace" and logged into Zoom with my SSO. All looks good for me and I can use the CTI adaptor in Salesforce.Issue is that every user is getting this error and are getting redirected to an admin only page in Salesforce. I have uninstalled (deleted everything) and reinstalled the Zoom package multiple times with the same issue. We didn't have an issue with Zooms 2023 SF package or previous versions.   

I am hoping you guys can help me.When i answer a zoom phone call, about 20 seconds into the call, the sound/mic will completely stop.This happens with internal and external calls.I have checked firewall settings, uninstalled/installed zoom and Jabra direct for my headset.I have also tried USB and Bluetooth headsets.Changed PCs. It has to be a zoom issues, but checking the call logs, the signal is not lost and all shows no problems.Everything is all up to date.All settings match on zoom and the pc settings. There is no pattern.5 out of 6 calls will do this. Sometimes cut out at 20 seconds, other times I can be on the phone for 20 minutes and it will then cut out.An error message pops up saying Microphone has stopped working properly.I can then make another call straightaway while the error message is showing and it will work perfectly.Again could be 20 seconds, could be 20 minutes before it stops working.

I am currently running Zoom Workplace Version: 6.6.10 (69071)  on a MacBook Pro 2019 with 2.6 ghz 6core Intel i7, 16 GM RAM, 2 TB hard drive.  I am considering upgrading to MacBook M4 Max 16core, 48GB RAM, 4 TB hard drive.Will I have any compatibility issues?

I just started my own small business and set up a zoom phone number.  I am still working part-time at my former job until they can find a replacement.  My former employer also used Zoom phones.   Here is the question, I'd like to connect to both systems during the workday on one computer, so I can monitor both while working.  Is there any way to do this or is the only solution to open the different systems on different computers? Thanks for any insight.

Hi,I’m experiencing a reproducible crash of the Zoom desktop app on Windows.IssueWhen I try to download a file that was sent via Zoom Team Chat, Zoom crashes as soon as the Windows Explorer file dialog opens.Detailed behaviorClick Download on a file in Zoom Team Chat Windows Explorer opens to select / confirm the download location The Explorer window shows an empty or partially rendered UI (left navigation pane does not appear) Immediately after that, Zoom crashes/force closesImportant notesThis happens only when Explorer is invoked Other Zoom features work normally The issue also occurs when trying to change the download location for cloud recordings, because Explorer is opened Windows Explorer itself shows abnormal behavior (left navigation pane missing)Environ

Come on Zoom! What the heck is taking so long to get the Zoom timer working for Android devices? Absolutely ridiculous! It was working around the holidays and now it's not. Good God!!

Hi,I’ve been hearing that 3rd party platforms using Zoom’s Meeting SDK can no longer join meetings anonymously after March. I’m wondering if there would also be changes applied to the Web Zoom Client?Can users still join WITHOUT a Zoom account through the Web Zoom Client?