Products

How can I get the zoom meeting registration emails that are sent to me as the host of the meeting to include all of the information I request on the registration form? I have Questions & Comments as optional and I'd like to see that information in the emails that send to me whenever someone registers. How can I do this?

I am researching, planning and preparing online English lessons to deliver on Zoom to a group of young and adults blind students. I would like to know what capabilities Zoom might have for the blind participants. I would like to know if there are any apps or tools that I can consider and use. I would also like to know how I can use the existing Zoom tools creatively to help the blind participants. It is also great to see if Zoom has any plans to create any tools to facilitate and help the blind users. Any practical suggestions, tools, apps and ideas will be great and help me to facilitate my blind students learning process. I look forward to receiving your ideas. Many thanks. 

 I installed Zoom For Lightning package in Salesforce.After create an event with start time = 2025/01/28 12:00 and Schedule a Zoom Meeting is checked, zoom meeting url is issued.When i try to change start time to 2025/02/09, "Cannot change the start date before today" error appeared.Today is 2025/01/28, so why did that error occur? 

Hi there, We have Zoom Pro and can only have 100 per meeting. We have a seminar scheduled and we asked for people to register. We are now at 101. What if everyone ends up attending the meeting, will the last person to join the meeting be unable to attend? What will happen on their end? What are my options before the meeting to make sure we can accommodate everyone who ends up registering for the meeting? Thanks for the help.

When I try to open Zoom and I press the Launch Meeting button + Allow,  a small screen pops up with the Settings Icon - Installation Failed - An error occurred during installation.  - I have tried going into Applications and deleting the current Zoom Icon but it won't allow me to.- I went into Finder, and under applications, Zoom is not showing there.   I thought I was downloaded something one night when I was tired (an upgrade?) but it has effected my zoom ever since.  I can open zoom via the website but not through the icon? Can someone please help?    

During a recent webinar, the Spanish language interpretation audio channels stopped working. The audio recording also does not contain the interprepation.  

I need to upgrade from free/Basic to Pro in order to do a one-on-one presentation that needs to last one hour and involves sharing of Excel and Word documents from my desktop. I will not be using Docs, whiteboard, team chat, scheduler, AI, etc., only Share and Recordings. Am familiar with the free Workplace Basic. What interface differences will I encounter with the Pro version using only those limited features? TIA

Hi, so today i had an online class. When i do homework play or work i usually listen to music but when i play music while on a call on zoom i cant hear it , it sounds distorted. This is my headphones Reddragon h901 

Hi, I have an M1 MacStudio with an Apple Thunderbolt Display which has a built in webcam (known as FaceTimeHD Camera). When running MacOS Monterey, the video feed from this camera worked. Since 'upgrading' to MacOS Sonoma 14.1.1 the Zoom preferences recognises the camera it is connected to, the computer displays the icon in the menu bar that the camera is in use, but no video preview appears in the Zoom preferences - the window is black. I checked to see if this was just a bug with the preview in preferences, by starting a meeting. No video displayed, although I did get a message from the Zoom app that said 'Virtual Background is still loading. Start video anyway?' (The buttons offered the option of 'Don't use video' and 'Use video'. No video displayed after clicking 'Use video' and waiting several minutes. I then disabled virtual background in the preferences and tried again, but still had no video displayed in system prefere

I'm testing Events/hub with a full meeting single session. THe default email event reminder notification (one week, one day, one hour) is set up. My attendees are not receiving the one day before notification, but are getting the 1 hour before notification. The one week before in this case is not relevant.  I did a test, making it 24 hours and 48 hours before, and it just missed the 48 hour target notification.  What is going on? The notifications are pretty important. I have multiple testers, including myself, and the experience is across the board. Thanks!

Why do some Team Chat links not show the web page preview?Windows,  Zoom 5.14.11Example 1: This does show a preview.https://nwwildflowers.com/places/?fbclid=IwAR1fibuLGPDV_jGQiexaQHdIzfNZvmC5D6wSBIJilphdObpl47i8ddAMdXsExample 2: This does *not* show a preview. http://www.drwdesignbuild.com/se-14th-avenue/remodel-exterior1 

I only see a black screen that says <username> has started screen sharing.  with a black screen Using Zoom Workplace 6.3.6 (47101)Macbook Pro M1 Sequoia 15.2

I recently went to a Sign Language workshop and we didnt connect to audio because we were all signing.  Or we were muted. When spotlighted it never asked us to unmute.  In all other meeting with deaf where I have been put on spotlight I always get a annoying pop up asking me to unmute. Which is great for hearing meetings but not for deaf.. How do I adjust settings to stop the unmute pop up window???? 

I have a meeting and am creating 15 different polls. I have started to create these polls and now realize they are not in the correct order needed for the actual meeting. You used to be able to reorder/move the polls prior to the meeting. This functionality seems to have disappeared. Does anyone know if polls can still be reordered? Thanks

How do I enable the camera on Zoom on a Mac? My camera is not turning on during Zoom meetings. How do I fix this issue?

We are working on compiling our webinar report for 2024 but are only able to see attendee data from our last three webinars. Is there a way to access attendee numbers from earlier webinars in the year? If so, could you please guide us on how to retrieve this data Thank you for your assistance!

I CANT HEAR ANYTHING IN ZOOM MEETINGS. NOT AT ALL. I HAD THIS PROBLEM THEN IT FIXED ITSELF IDK HOW BUT IT DID. I DID SOMETHING TO CAUSE THAT FIX BUT I DONT REMEMBER SO CAN SOMEONE HELP ME REMEMBER OR MAYBE EVEN ANOTHER WAY TO HELP WITH THIS ISSUE? I SAW A POST IN 23 THAT THEY HAD THE SAME PROBLEM BUT SINCE IS 25 I THINK IT IS DIFFERENT NOW? I HAVE THIS PROBLEM ON MY AIRPOD AND ANYOTHER CALL WORKS. HELP ME... PLEASE.  ITS PISSING ME OFF AND I NEED HELP. THIS IS FOR MY CLASS AND I NEED TO PAY ATTENTION. ALSO SIDE NOTE MY AUDIO IS FULLY CONNECTED TO MY AIRPODS. THE MIC, AND THE SPEAKER. 

HI, Does anyone know how to transcribe a cloud meeting into text?

Hi,I have a Workplace Pro account. It says I have access to AI Companion. When I set up a meeting a meeting, I select the meeting summary option under Advanced, I think. However, so far I have not been able to locate the summaries. I also record the videos and can find them.  Help please!

1. I get this message 'virtual background still loading' Start Video Anyway? I cannot start the video. If I say 'no' then there is no image but ZOOM quits.2. Occasionally my pic just turns pink in colour.I'm using DELL laptop. I have updated ZOOM to the latest version. Changed my modem to the latest one where it has the facility of more than 500 mbps.Please help with some suggestions.Thank you.RegardsRajul

I just got this Osee GoStream switcher for live presentations but how do I us it in a Zoom Group call. I am the presenter and wand to use multi cameras for demo. It does have stream platform /Server settings but not sure how to use on a Zoom Call.  thanks to all in advance

I'm using the Zoom Workplace app on my laptop, and I see my organization's meeting in both my Zoom app and my Google calendar.  However, I don't have a link or button to join the meeting, I can just RSVP and see the other attendees. Any assistance is greatly appreciated.

Here's a common situation:User in Zoom Room joins meeting from laptop and then room. Despite large "Do not Join from laptop" sign.Audio feedback chaos ensues.Zoom user goes to settings on Zoom controller and changes speaker. Room audio is now coming out of the projector instead of room speakers.User then changes microphone input. Room no has no functional microphone.User leaves the mess for the next confused user.This is a university so there are thousands of users. Training is not an option.I don't have local access to the room. It's a long drive.I'd love to be able to restrict audio devices from Room Profile page. I can select audio devices and fix it remotely, but I can't restrict choices remotely.

Hi. I've been enjoying using Zoom Docs. As I think ahead to a more pervasive use, I'm missing the possibility to:  1. Organize the docs into folders (i.e., by client of project).  2. I want a way to collect a set of documents into groups that I can quickly access (like Dropbox Paper).  If any of these features are available, I have yet to find them.  Thanks!

When I'm in a call (Zoom, Google Meet) I can't hear any music audio from any other source, but I can still hear words that they're speaking. It seems like background noise suppression is active even on other apps. I have tried YouTube in other browsers, Spotify, Windows Troubleshoot sound, but nothing works. I also have seen some people solved this problem by "messing around with the sound system". Can anyone help fix this issue?