How to play recorded calls

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The ZVA seems to often provide "imaginary" answers.

Can someone please tell me where to find this " phone icon next to a recorded call"?

I am trying to listen to a recorded call, but could not find where to play it. This is very frustrating.

Thank you!

Desk phones and devices

E

ET198Answer

Explorer

Hi Sparrow,

Thank you for your assistance. After some strugling, I found the recordings are under Admin->Phone System Management- > Logs->recordings.

We must talking about different platforms. I still very much appreicate your quick response and assistance.

sparrow

Community Super Champion | Customer

I take it that ZVA is actually referring to the Zoom Workplace App. In the app on a recorded call, you will see a play button next to the phone icon in your call history.

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E

ET198Author

Explorer

We use Zoom phone, not Zoom workplace app, I think this is why I cannot find it based on your instructions. Still, thanks alot

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sparrow

Community Super Champion | Customer

Failed to mention. On the Zoom web portal, phone call recordings are located in Personal, Phone, and Recording.

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E

ET198AuthorAnswer

Explorer

Hi Sparrow,

Thank you for your assistance. After some strugling, I found the recordings are under Admin->Phone System Management- > Logs->recordings.

We must talking about different platforms. I still very much appreicate your quick response and assistance.

Translate

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